SCAM ? - Direct Legal & Collection

Williebo

Hi
I hope you can shed some light on this for me.
My daughter has recieved a letter from Direct Legal & Collection telling her that they are acting on behalf of Vodafone for a debt of over £1000.

Firstly the letter was addressed to someone with a different surname to my daughter but the first and middle names were correct, secondly the address was sent merely to the block of flats where she lives and did not have her exact flat number on the envelope. She is sure there is no-one else in the block with the surname on this letter.

Thirdly, and most worryingly, my daughter has never had any contact with vodafone ever, no mobile contracts, land lines or anything else. Her mobile contract is with Orange and was previously with 3.

I am assuming this is just a scam letter ? can anyone assist with similar tales ? Should she ring them and tell them she is not the named person and has never been a client of vodafone ?

Any help would be appreciated

Regards

Mike

Homersimpson

I would probably ring vodaphone directly and speak to them.

Tixy

If its not her surname then its not her letter - I would send it back with not known at this address on it.

PNPSUKNET

its called fishing, as above return to sender never call

redpete

Williebo wrote: »

My daughter has recieved a letter ...

...the letter was addressed to someone with a different surname to my daughter ... the address was sent merely to the block of flats where she lives and did not have her exact flat number on the envelope

...my daughter has never had any contact with vodafone ever,

She has not received the letter, it wasn't addressed to her nor to her flat (I'm wondering why she opened it at all).

I'm sure she can safely ignore it. I wouldn't bother sending it back, why should you give them any information at all.

Sarsie

Noooooooo, definately do not phone them. It wasn't her name on the letter, so it wasn't for her.

If she's still not reassured it's NOT her letter then tell her to get her credit file from Experian or Equifax and look on that. She can view it for free and instantly online. Then she'll know for sure.

Mobile phone companies are very quick to call in debt collection agencies but long before they do that then they start leaving black marks on your credit file. Equifax and Experian WILL be showing it if Vodaphone had made an entry against her name.

If there turns out to be anything at all on the credit files that isn't familliar come back here and let us know. But I don't reckon there will be, I think you'll find this debt collection agency is nothing to do with her.

If she phones them she'll have associated herself with the debt and that'll be it, they'll happily chase her if they haven't got anyone else to chase and it'll end up being her debt! So absolutely don't do that!

Tell her to send it back "return to sender not known at this address" and check her credit file through Experian or Equifax herself. If she can't return it to sender because she's lost the envelope or whatever then tell her to stick it through the shredder and forget about it.

BLT_2

Williebo wrote: »

Hi
I hope you can shed some light on this for me.
My daughter has recieved a letter from Direct Legal & Collection telling her that they are acting on behalf of Vodafone for a debt of over £1000.

Firstly the letter was addressed to someone with a different surname to my daughter but the first and middle names were correct, secondly the address was sent merely to the block of flats where she lives and did not have her exact flat number on the envelope. She is sure there is no-one else in the block with the surname on this letter.

Thirdly, and most worryingly, my daughter has never had any contact with vodafone ever, no mobile contracts, land lines or anything else. Her mobile contract is with Orange and was previously with 3.

I am assuming this is just a scam letter ? can anyone assist with similar tales ? Should she ring them and tell them she is not the named person and has never been a client of vodafone ?

Any help would be appreciated

Regards

Mike

The letter was sent to her block of flats with a different surname and relates to a debt to a company she has never had dealings with?

Apart from wondering why she interfered with Royal Mail in the first instance, why is she even bothered. What is she going to do, ring up the company and mention that she has received a letter for a different person which wasn't addressed to her and say she is worried about it? Tell her to go for it, it will give them a good laugh if nothing else.