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Hotmail hacked

My hotmail account was hacked into and scam mails sent to my contacts and MSN have closed it saying I may have violated the terms and conditions. Have posted MSN support and abuse@ hotmail.com but no replies after 6 days. I have followed advice on here but am just wondering what chance I have of my account being reopened. I have done google searches and this seems to happen to a lot of hotmail users but no one ever posts back and says that their account has been reopened.

Comments

  • Basil1234
    Basil1234 Posts: 1,146 Forumite
    stupid question but why not just open a new mail account with a 1 at the end of you old email addy? and make sure you use a much better password like a name and then your last six digits of your landline as a suggestion
  • katsclaws
    katsclaws Posts: 399 Forumite
    Part of the Furniture 100 Posts
    Hello Basil1234, thank you for your reply. I have two other email accounts so don't need a new hotmail account. I just want access to my stored emails. If I can get that then I will close my hotmail account.


    katsclaws
  • INT1
    INT1 Posts: 1,257 Forumite
    Part of the Furniture Combo Breaker
    Thats the problem with having free web mail, won't get the after service with a more premium product.
  • fozzeh
    fozzeh Posts: 994 Forumite
    Part of the Furniture Combo Breaker Home Insurance Hacker! Car Insurance Carver!
    Ringy ringy - 0800 587 2920

    My Gmail was hacked and Google closed it. Accessed it, went through lots of questions, read the note saying "yep, it's been hacked but we stopped all the spam and halted any wrong doings, enjoy e-mailing again" and that's that. Just get a Googlemail account, so much easier.
  • katsclaws
    katsclaws Posts: 399 Forumite
    Part of the Furniture 100 Posts
    Thanks Aldo.
    Thanks Fozzeh, I will call that number.

    Katsclaws
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