Consumer Credit Act refunds

adm_4

My broadband supplier seems to have gone bust and I'm looking for a refund from my CC. Due to stoozing activities I used a card that is now closed. Does this affect my ability to obtain a refund? How much am I entitled to? I paid £240 (up front) for a 2 year contract that I'm 9 months into. Could I get all the unused £150 back?
Thanks

going2die_rich

Had the card still been active you would have just been able to ring them up and they may have been able to help in receiving the refund.

If your Broadband supplier is the one mentioned last week as being shut down by BT for failure of payment I believe it's partner company is either going to provide Internet to it's customers or sort out refunds. I can't remember it's name so just do a search on the techie board or on google as it was mentioned there.

As long as you have some sort of credit card statement or receipt of your 2 year payment you should be able to get your money back.

Although if it has actually gone into full bankruptcy as in their is no one around to pay, you are very unlikely to get any money as it's normally the people who are owed the most (other businesses) that get first payments whereby the people at the bottom lose out as the money runs out.

Hope this helps,

Jazzking

Hi,

I managed to get a refund from my Barclaycard that had been closed since Nov 2005 under the CCA S74 when my ISP (E7even) went under at the start of July.

It took a bit of fighting, but that wasn't due to my account being closed; just the fact that they dodn't want to pay up, but they did in the end after about 5 weeks!

Bear in mind you're claiming against the CC, not the company so the financial situation of the company has nothing to do with your claim under the CCA - if they've failed to provide the service (and another company will not be taking it over) then you should be OK to get a refund for all the months that were not provided.

HtH,
Alex