National Express coach, split open return ticket

annihilatorx

I think I have made an innocent mistake. I bought open day return for 3 adults, not poundering it hard enough that it may not offer the option of one of the passengers probably having a different return date.

The depature is fine, all 3 passengers would be travelling together. But on the return journey, only 2 of them would travel together.

There is no specific details or instructions on the ticket buying screen. I am a bit crossed as it only asked "How many adults are travelling", it didn't mention they have to travel together on open returns, which it certainly assumes so.

Or does it?

I can't believe they charge £5 per passenger to cancel or amend tickets, and you can't just cancel 1 adult off the tickets. I just ordered it and I thought it's required by law to do full refund on a cooling period?

I thought they would be more like air tickets where individual passengers are independent.

Thanks for any insights

dzug1

There is no cooling off period for the purchase of travel and similar items.