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Starting to think I'm TSFE

KarleyMarie
KarleyMarie Posts: 268 Forumite
in Ebay, auctions, car boot sales, post & parcels
Sold 3 items of clothing. In all 3 payment emails it states "seller protection: not eligible"

1st and 3rd addresses are confirmed addresses
2nd address is unconfirmed.

Do I post or not? So confused.

Karley
Slimming World: 1stone 11lbs lost in 11 weeks
«1

Comments

  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    If an address is confirmed or not makes no difference anymore its not a requirement (it changed 2 years ago) All that matters is if it says seller protection eligable with the tick. That only also matters if your sending your items tracked so want the paypal protection. If its a cheap item and your just using proof of postage for any claims of loss it makes no difference

    Have you checked directly in your transaction details with paypal as there have been some problems reported
    http://forums.ebay.co.uk/thread.jspa?tstart=0&threadID=1100303956&mod=1275240809055&anticache=1275420747293
    If you need the seller protection to be eligable. The buyers will need to try and confirm there details with paypal. Just to say some international destinations are never eligible.
  • samjef11_2
    samjef11_2 Posts: 454 Forumite
    KarleyMarie wrote: »
    Sold 3 items of clothing. In all 3 payment emails it states "seller protection: not eligible"

    1st and 3rd addresses are confirmed addresses
    2nd address is unconfirmed.

    Do I post or not? So confused.

    Karley
    I would send the item to the 1st and 3rd address but ask the buyer of the 2nd address if they can confirm that they do live there and why is the address showing up as unconfirmed.
  • soolin
    soolin Posts: 74,954 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If the item is cheap and not being sent tracked I'd post regardless. I rarely even bother checking.

    I;m beginning to think that paypal might be glitchy, It was about 5 weeks ago that my long standing confirmed address suddenly went unconfirmed and not eligible, and i had to re verify my paypal account completely out of the blue even though nothing had changed.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Strapped
    Strapped Posts: 8,158 Forumite
    I think PayPal is having a funny turn at the moment too - I've suddenly fallen foul of the "21 day hold" on funds for no apparent reason.
    They deem him their worst enemy who tells them the truth. -- Plato
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Paypal systems are not operating properly (have been faulty since 27 May according to their email). They are sending emails out which have a warning in green of 'not eligible' however, if you log in, they will be 'eligible'. It is a fault they have and are aware of with their emails only. So go by the eligibility on the transaction itself. It is immaterial with regards the address, as others have said.
  • soolin
    soolin Posts: 74,954 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    theonlywayisup wrote: »
    Paypal systems are not operating properly (have been faulty since 27 May according to their email). They are sending emails out which have a warning in green of 'not eligible' however, if you log in, they will be 'eligible'. It is a fault they have and are aware of with their emails only. So go by the eligibility on the transaction itself. It is immaterial with regards the address, as others have said.

    Thank you that is useful. It explains all the threads we are getting about strange paypal happenings.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • arriva
    arriva Posts: 407 Forumite
    KarleyMarie wrote: »
    Starting to think I'm TSFE
    Karley

    What's "TSFE"? Time Since First Employment? Seriously...
    *_*_* Department of Redundancy Department *_*_*
  • soolin
    soolin Posts: 74,954 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    arriva wrote: »
    What's "TSFE"? Time Since First Employment? Seriously...

    Too Stupid For Ebay
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • macfly
    macfly Posts: 2,728 Forumite
    Thanks again to theonly. I had a paypal email with exactly that on it. The transaction said eligible, but the email not. To make it worse, it's an Italian buyer. Fortunately under £45.
  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    This is part of the email they sent out 27 May....
    At this time there is an issue with the email-notifications showing as ineligible for seller protection, whereas the transaction details show
    eligible for seller protection.

    I would kindly advise you to focus on the transaction details and to ignore
    the email notifications.

    If the transaction details show the transaction to be eligible, it is
    eligible for seller protection.

    If the transaction details show the transaction to be ineligible for seller
    protection, the transaction won't be covered by PayPal Seller Protection.

    Our engineers are resolving this issue at the moment, but I could not give
    you an exact timeframe when this issue, will be resolved.

    We appreciate your patience and understanding regarding this matter, and
    wish you continued success on PayPal.
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