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MSE News: EDF shells out £200,000 after complaints breach

Former_MSE_Guy
Former_MSE_Guy Posts: 1,650 Forumite
I've been Money Tipped! Newshound! Chutzpah Haggler
This is the discussion thread for the following MSE News Story:

"The power firm did not maintain records on handling and resolving complaints to the standards required ..."

Comments

  • NeverInDebt
    NeverInDebt Posts: 4,634 Forumite
    Hope it goes to my local CAB they only open a few days a week due to cuts in funding and struggling to keep up with demand as it was prior to cutting down on hours
  • davidgmmafan
    davidgmmafan Posts: 1,459 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I feel its only fair to say, and I accept this might not be typical. I never had a problem with EDF's customer service. I switched to a cheaper supplier and well hmm. I've got to stick it out now to get the discount...
    Mixed Martial Arts is the greatest sport known to mankind and anyone who says it is 'a bar room brawl' has never trained in it and has no idea what they are talking about.
This discussion has been closed.
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