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iPhone '4' thread

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  • 2. I still can't connect to BT openzone. I'm on Tesco and spoke to their iphone help people who said I needed to text wifi to 2121. I did this and got a response saying wifi had reset and would be able to connect in an hour but I couldn't.

    My mum bought a Tesco Iphone 4 handset on Monday. I made her wait until they had some and she is very happy with it (she's 67!). Aren't I awful because I got fed up of waiting for Tesco to have some and bought mine from Orange!
    However, I haven't told her about BT Openzone as I don't know what it is. Would someone mind explaining to me what it is so I can advise her if I need to. Sorry if this is a really stupid question!
  • I haven't told her about BT Openzone as I don't know what it is. Would someone mind explaining to me what it is so I can advise her if I need to. Sorry if this is a really stupid question!

    Hi Lonestar

    This was covered earlier in the thread. Hope this helps.
    BT Openzone is a completely different thing.

    If you get a BT Home Hub, it transmits 3 signals:

    1. Your broadband
    2. A signal called "BT Fon"
    3. A signal called "BT Openzone"

    Essentially, signals 2 and 3 are a small part of your bandwidth that has been hived off for use elsewhere. They can be switched off, but it takes some doing so most people just leave it on.

    If you are an O2 customer or have the BT Home Hub with the Openzone activated, you can log on to any Openzone WiFi signal for free anywhere in the UK. Non BT and O2 customers can buy access on a day/week/month basis. The BT Openzone signal is not connected in any way to the home network of the person who has the Home Hub, so you are not breaking the law or risking a virus from an "open" network.

    Hope this helps.

    Edit: BT Fon is the same a Openzone, but worldwide and not open to O2 customers.
    In the beginning, the universe was created. This made a lot of people very angry and was widely regarded as a bad move.
    The late, great, Douglas Adams.
  • Well I phoned Tesco again today and go a much more helpful lady who discovered that the BT Openzone bundle had been removed from my account when the number was ported. Very apologetic and it is being put back on.

    Thank you for telling me about the silence button jem16, thought there must be an easy way to do it!!
  • Well I phoned Tesco again today and go a much more helpful lady who discovered that the BT Openzone bundle had been removed from my account when the number was ported. Very apologetic and it is being put back on.

    Thanks for letting us know - it may help someone else who has the same problem!!
    In the beginning, the universe was created. This made a lot of people very angry and was widely regarded as a bad move.
    The late, great, Douglas Adams.
  • lucylucky
    lucylucky Posts: 4,908 Forumite
    My OH is now ready to throw the iphone4 away - as far as possible.

    Dropping calls with frightening regularity.

    A word with o2 now required.
  • spike87
    spike87 Posts: 548 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    lucylucky wrote: »
    My OH is now ready to throw the iphone4 away - as far as possible.

    Dropping calls with frightening regularity.

    A word with o2 now required.

    What's the reception like in the area you live? I've had the i4 now for coming up to 2 months and not had a single dropped call, even though the signal strength rarely goes above 2 bars.
  • Oscar_The_Grouch
    Oscar_The_Grouch Posts: 2,246 Forumite
    Part of the Furniture Combo Breaker
    edited 13 September 2010 at 6:59PM
    Looking at other posts and threads, it appears that some iPhone 4 handsets have a reception issue where others do not. Rather than speaking to O2, go direct to Apple as they are likely to simply replace your handset. If there is an Apple Store near you, go there. Otherwise, give them a call.

    Edit: Apple Telephone Number (5p per minute, so watch out) 0844 209 0611

    www.saynoto0870.com gives the alternative number as 020 8218 1000 or if you get 0870 included in your landline, 0870 876 0753. You ask for Customer Services and say that your phone is blocked from calling 0870 and 0844 numbers.
    In the beginning, the universe was created. This made a lot of people very angry and was widely regarded as a bad move.
    The late, great, Douglas Adams.
  • lucylucky
    lucylucky Posts: 4,908 Forumite
    spike87 wrote: »
    What's the reception like in the area you live? I've had the i4 now for coming up to 2 months and not had a single dropped call, even though the signal strength rarely goes above 2 bars.

    Reception fine, worked okay with a 3G then a 3Gs, just appears to be this phone.
  • lucylucky
    lucylucky Posts: 4,908 Forumite
    Looking at other posts and threads, it appears that some iPhone 4 handsets have a reception issue where others do not. Rather than speaking to O2, go direct to Apple as they are likely to simply replace your handset. If there is an Apple Store near you, go there. Otherwise, give them a call.

    Edit: Apple Telephone Number (5p per minute, so watch out) 0844 209 0611

    www.saynoto0870.com gives the alternative number as 020 8218 1000 or if you get 0870 included in your landline, 0870 876 0753. You ask for Customer Services and say that your phone is blocked from calling 0870 and 0844 numbers.

    There is an Apple store not far away at all, less than 20 minutes, so will pop in and see them thanks.

    They were good at replacing an earlier 3G when the jack o/p packed in.
  • hi all hows ewveryones phones

    still havent got one trying to save up and im waiting for a renewed batch to come out-have the released anymore yet? im still wary about the signal dropping thing although my 3gs tends to do it sometimes aswell
    What goes around-comes around
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