iPhone '4' thread

custardy

MercilessKiller wrote: »

Haven't you been reading anything?

They've confirmed a software fix will be out to fix this issue shortly.... When have apple ever left a problem and rushed out another model?

Plus once again, it's not that much of an issue!! Really think it would be the best selling phone for Apple ever if it didn't work? lol!

Sorry,why are you having a go at me?
was there anything in my post that seemed like a fanboy or slating Apple?
as for would it be the best selling phone ever? well yes given many were pre ordered or bought on release it proves nothnig given there were few reports on the issue.
what Apple say they will do is irrelevant
its prudent to wait and ensure any fix actually addresses the issue

now stop being a pratt and wind your neck in

robbies_gal

if anyones interested i got an email earlier from cpw saying they will be gwetting more stock in certain stores from tomorrow

lucylucky

RTC wrote: »

I am purchasing an Iphone 4 but yet i can not understand why people who dislike the phone then come in the thread about the phone to talk about it ? it just seems to make no sense.

This thread is a discussion about the iphone - you neither have to have one, want one or even know what one is to participate.

Such is the way of open forums.

Walk_Me_Home_Cheddar

purple12 wrote: »

I had one of the 'reserved' Three stock for customers in their 'upgrade' window who had expressed interest in an iPhone 4. I was called about the upgrade today saying they had a phone available but while I'd been VERY tempted, I really want to see how this antenna issue resolves itself and maybe wait for the next (white!) batch.. so I passed up the initial chance just to see how things settle..

It's a lot of money and a couple of years to commit if I'm not absolutely 100% sure.. but it seems that Three are now contacting customers.

Out of interest, did it flash up as 'unknown' when they called?

Kavanne

Apple's statement on the matter

Dear iPhone 4 Users,

The iPhone 4 has been the most successful product launch in Apple’s history. It has been judged by reviewers around the world to be the best smartphone ever, and users have told us that they love it. So we were surprised when we read reports of reception problems, and we immediately began investigating them. Here is what we have learned.

To start with, gripping almost any mobile phone in certain ways will reduce its reception by 1 or more bars. This is true of iPhone 4, iPhone 3GS, as well as many Droid, Nokia and RIM phones. But some users have reported that iPhone 4 can drop 4 or 5 bars when tightly held in a way which covers the black strip in the lower left corner of the metal band. This is a far bigger drop than normal, and as a result some have accused the iPhone 4 of having a faulty antenna design.

At the same time, we continue to read articles and receive hundreds of emails from users saying that iPhone 4 reception is better than the iPhone 3GS. They are delighted. This matches our own experience and testing. What can explain all of this?

We have discovered the cause of this dramatic drop in bars, and it is both simple and surprising.

Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.

To fix this, we are adopting AT&T’s recently recommended formula for calculating how many bars to display for a given signal strength. The real signal strength remains the same, but the iPhone’s bars will report it far more accurately, providing users a much better indication of the reception they will get in a given area. We are also making bars 1, 2 and 3 a bit taller so they will be easier to see.

We will issue a free software update within a few weeks that incorporates the corrected formula. Since this mistake has been present since the original iPhone, this software update will also be available for the iPhone 3GS and iPhone 3G.

We have gone back to our labs and retested everything, and the results are the same— the iPhone 4’s wireless performance is the best we have ever shipped. For the vast majority of users who have not been troubled by this issue, this software update will only make your bars more accurate. For those who have had concerns, we apologize for any anxiety we may have caused.

As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund.

We hope you love the iPhone 4 as much as we do.

Thank you for your patience and support.

Apple

fletcherhufc

Walk_Me_Home_Cheddar wrote: »

Out of interest, did it flash up as 'unknown' when they called?

It came up with this number for me 08003584844. Already ordered one and they tried to offer me another one. Lol

purple12

Walk_Me_Home_Cheddar wrote: »

Out of interest, did it flash up as 'unknown' when they called?

It came up as 0800 number - I was remember thinking it was weird as an 0800 number..

liubeliu

Walk_Me_Home_Cheddar wrote: »

Out of interest, did it flash up as 'unknown' when they called?

The person that called me from Three re iPhone upgrade called from an 0800 3XX XXXX number (forum rules prevent me from posting whole number). I registered online at 4pm on the first day (think it was Thurs 10th June) that online registrations took place and got my call at 18.34 today.

They are meant to be calling all those that are within their upgrade window in the order that they registered an interest online.

Kavanne

Apple's statement on the matter

Dear iPhone 4 Users,

The iPhone 4 has been the most successful product launch in Apple’s history. It has been judged by reviewers around the world to be the best smartphone ever, and users have told us that they love it. So we were surprised when we read reports of reception problems, and we immediately began investigating them. Here is what we have learned.

To start with, gripping almost any mobile phone in certain ways will reduce its reception by 1 or more bars. This is true of iPhone 4, iPhone 3GS, as well as many Droid, Nokia and RIM phones. But some users have reported that iPhone 4 can drop 4 or 5 bars when tightly held in a way which covers the black strip in the lower left corner of the metal band. This is a far bigger drop than normal, and as a result some have accused the iPhone 4 of having a faulty antenna design.

At the same time, we continue to read articles and receive hundreds of emails from users saying that iPhone 4 reception is better than the iPhone 3GS. They are delighted. This matches our own experience and testing. What can explain all of this?

We have discovered the cause of this dramatic drop in bars, and it is both simple and surprising.

Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong. Our formula, in many instances, mistakenly displays 2 more bars than it should for a given signal strength. For example, we sometimes display 4 bars when we should be displaying as few as 2 bars. Users observing a drop of several bars when they grip their iPhone in a certain way are most likely in an area with very weak signal strength, but they don’t know it because we are erroneously displaying 4 or 5 bars. Their big drop in bars is because their high bars were never real in the first place.

To fix this, we are adopting AT&T’s recently recommended formula for calculating how many bars to display for a given signal strength. The real signal strength remains the same, but the iPhone’s bars will report it far more accurately, providing users a much better indication of the reception they will get in a given area. We are also making bars 1, 2 and 3 a bit taller so they will be easier to see.

We will issue a free software update within a few weeks that incorporates the corrected formula. Since this mistake has been present since the original iPhone, this software update will also be available for the iPhone 3GS and iPhone 3G.

We have gone back to our labs and retested everything, and the results are the same— the iPhone 4’s wireless performance is the best we have ever shipped. For the vast majority of users who have not been troubled by this issue, this software update will only make your bars more accurate. For those who have had concerns, we apologize for any anxiety we may have caused.

As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund.

We hope you love the iPhone 4 as much as we do.

Thank you for your patience and support.

Apple

doodledoodle24

I came on here to look for constructive advice on whether to get the i phone4.........instead i find abuse and arguments.......im turning around and walking straight out again, so dissapointed...mse used to be friendly back when i 1st joined! I'll leave you all to it!