Carphone Warehouse....

karatedragon

I have earlier today watched a programme on iPlayer about a problem someone had with Carphone Warehouse when his mobile was stolen abroad.

The guy's bill was usuall £5 a month but after it was stolen even though he reported his handset he ended up with a bill of £3,333.

Carphone Warehouse and O2 were nothing but unhelpful, unsympathetic and obstructive. The very fact they didn't speak to the media about the problem speaks volumes.

Having seen this I would never ever use this band of shysters if they treat people like this.

Anyway since when was a Mobile Phone was called a "Carphone"? This is so Passe. 1991!

The programme is called Don't Get Done Get Dom.

CHR15

http://www.bbc.co.uk/iplayer/episode/b00slmfr/Dont_Get_Done_Get_Dom_Series_4_Carphone_Warehouse/

Jojo_the_Tightfisted

The only O2 I would ever willingly have dealings with is the type that you breathe in.

But, the Carphone Warehouse is a very old company, from back in the days when they were called Carphones, so they can't be criticised for keeping the same name.

cherie1122

At the end of the programme Dom handed the guy a cheque for over £3000 - who paid the bill? Carphone Warehouse, O2 or Dom?

It made me think about finding out how to password the sim on my phone (just in case)

now, where did I put those instructions ............

FLYING_SPANNER

Carphone Warehouse wiped the slate clean.......... I know the lad concerned.

cherie1122

Brilliant! Thanks for that info

TCM1980

I wouldn't recommend my worst enemy to use Carphone Shithouse, they are woeful.

I took my Samsung I8510 to my local one when the keys became inoperative, they sent it away to be repaired TWICE and it came back in exactly the same state.

I wrote them a nice letter asking who does their repairs Stevie Wonder or David Blunkett, eventually after getting nowere I sent it directly to Samsung who sorted in within a week.

To summarise - don't use Carphone Warehouse. They are crap. :T

mr_fishbulb

TCM1980 wrote: »

I wrote them a nice letter asking who does their repairs Stevie Wonder or David Blunkett, eventually after getting nowere I sent it directly to Samsung who sorted in within a week.

To summarise - don't use Carphone Warehouse. They are crap. :T

Congratulations!

There you go karatedragon - all it takes is a little mocking of the disabled, and things work out well in the end.

TCM1980

mr_fishbulb wrote: »

Congratulations!

There you go karatedragon - all it takes is a little mocking of the disabled, and things work out well in the end.

Except it didn't. Samsung rectified the problem not Carphone Warehouse.

eira

I bought a 'super tough' phone in mid February.By the beginning of April it was obviously faulty so I took it into the 'accredited repairer' Carphone Warehouse. The mess since has been surreal-it was beyond repair/being repaired/back at the shop/in transit etc. Eventually I tracked the phone they couldn't repair to the shop I took it into. The ticket said no fault found , although the notes on the shop's database said there were no parts available and it couldn't be repaired.

I queried this and the shop manager was extremely ab usive.He actually came out from behind the counter to threaten me ( or attempt to) I did point out that attempting to intimidate little old ladies wasn't good customer relations. I work with agressive teenagers so I'm used to in your face behaviour but didn 't expect it at a major High Street retailer


Never going there again

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