Hairdryer Recalled, wait for replacement?

Achy2

Hi,

I bought a Braun hairdryer for my wife through Amazon in June 2008.

I got an email from Amazon last week saying that Braun have recalled these hair dryers as they can catch fire even if switched off (but still plugged in).

I have phoned Braun who have sent a box out for the hairdryer for me to return and wait upto 28 days for a replacement.

My wife isn't happy with this... she can't go without a hairdryer for 28 days.

She has spoken to Braun to ask them to send a replacement before we send ours back... they said they couldn't do this because "we may not return ours" !? She has asked if she could buy a new hair dryer and for them to reimburse her.. but again they have said no.

Where do we stand?

Obviously we don't want a dangerous hair dryer, but Braun aren't budging on their procedure.

It was paid for on a credit card if that's relevant.

Can I return it to Amazon after this length of time under the Sale of Goods act?

Thanks for any help.

Freddie_Snowbits

You have three choices

1 Your wife continues to use the Hair drier knowing it could catch fire

2 She can wait a few days for a replacement

3 Me and the boys down the Dog and Duck will approach these miscreants and get you a replacement within minutes. Meet me here at 7 tonight, outside the snug. We will also give those responsible for for wife's obvious distress a good kicking and notify the police of this. A bank holiday weekend in teh slammer will certainly make them think twice about doing the same again.

Achy2

Freddie_Snowbits wrote: »

2 She can wait a few days for a replacement

A few days - fine... 28 days :mad: ??

Freddie_Snowbits

Achy2 wrote: »

A few days - fine... 28 days :mad: ??

Lock wife in bathroom and we'll have a few down the Dog and Duck then! It probably won't be 28 days!