Bank has sent me someone elses data

rb10

To be fair though, there is very little that can be done with that information.

It is far more worrying that skylight received debit cards and PINs from HSBC - if that got into the wrong hands then the account could easily be cleaned out, whereas the information that you have received (whilst it's no on for the bank to reveal it to anyone other than the actual account holder) could not actually be used fraudulently.

shellsuit

onlypaddy wrote: »

Erm...yes it is....



Long and short of it - if it aint got your name on, you dont open it. Put it back in the post box with the address crossed out and 'Not Known at this Address' on the front, and hope the numpties dont put it back through your door.

Postal Services Act 2000: Section 84
A person commits an offence if, intending to act to a person's detriment and without reasonable excuse, opens a postal packet which they know or suspect to have been delivered incorrectly.


Which is what I said in my post!

There is nothing wrong with opening mail for someone else if it comes to your home, so long as you're not going to do anything dodgy with the details, and that is exactly what it says in what you have quoted.

Deary me!

stclair

gerryC wrote: »

Sorry this is my first post and might be in the wrong place, I was just curious to anyone elses thoughts. I received today a letter addressed to me from my bank they have sent me a cheque which they say I had presented and it had bounced and that I should represent it. The thing is the cheque is nothing to do with me I am neither the payee or the recipient. The cheque has been issued by a company to an individual. I now have the cheque and of course all the bank details of someone else. The bank do not seem to be concerned when I contacted them (it was a call centre so I do not think they understood).

I think that this is a serious lapse in security the poor individual who is currently unaware that I have access to the sort of things that could be used in an identity theft would I think agree. I am going over the top to go into the bank tomorrow and complain to them in person, I am not affected or anything but I was just suprised by the lack of concern shown over this. Thanks

People are only human mistakes happen

scott_lithgows

gerryC wrote: »

The bank is Santander

That explains everything !:p