please help - nuisance calls day and night from a fax number

milliemonster

For weeks now we have been getting calls from a fax machine, the number is 01302 349257 which is a Doncaster care home according to whocallsme, these calls can be 4 times a day and now are happening through the night, we have called the number back but it just rings a couple of times then connects to the fax machine, I have looked online at all the care homes in Doncaster but this number is not listed as a contact number at any of them (due to it being the fax number I guess)

We are with Talk Talk, I have called them but they want to charge us £4 a month to barr the number which I don't see why I should have to pay when its not our fault!!, but I am at my wits end with this, the only other option would be to change our number which will cost £20 but more hassle in having to let everyone know a new number.

Is there ANY way I can find out who this number belongs to?

Ypaymore

Have you tried sending them a fax explaning problem,and asking them to stop.

If you look at Whocallsme people in a Care Home are recieving calls from it. Nothing to suggest the nature of the source.

Heinz

milliemonster wrote: »

For weeks now we have been getting calls from a fax machine, the number is 01302 349257 which is a Doncaster care home according to whocallsme, these calls can be 4 times a day and now are happening through the night, we have called the number back but it just rings a couple of times then connects to the fax machine, I have looked online at all the care homes in Doncaster but this number is not listed as a contact number at any of them (due to it being the fax number I guess)

If you could get an old, but still functional, fax machine via Freecycle, you could receive whatever message* they are trying to send and send a suitable reply! *It may well be be in breach of the Data Protection Act so you may have some good ammunition.

milliemonster

Thanks for the advice

I have a fax machine myself but the only way it will work is if I unplug my phone line and plug in the fax, as the calls come at random, I can't just leave my phone line unplugged all day to see if I get a call. So far today I have had nothing.

I did send a fax yesterday to the number asking them to stop and have not had anything since so maybe it's worked? although last night we had another call from a fax but this number again was a doncaster area code but a different number!!!! so I don't know what is going on.

We may end up having to pay to change our number, I can't understand why we are getting fax machines from different numbers calling us and can't think of what else we can do