Virgin Money Wont Allow A Balance Transfer?!

bigstevex

I've just paid my 6k limit card off and as I received a letter a few days ago offering me 0% on transfers till november 10. They've just told me I cant do transfers only spend on the card as they've reviewed my account! How irresponsible is that!

Fruit_and_Nut_Case

bigstevex wrote: »

I've just paid my 6k limit card off and as I received a letter a few days ago offering me 0% on transfers till november 10. They've just told me I cant do transfers only spend on the card as they've reviewed my account! How irresponsible is that!

They probably wanted you to do a BT while there was still money owing on your account, due to the way that MBNA apply payments. Now that you have a zero balance they don't stand to make so much profit off you.

bigstevex

Thats what im thinking! Just complained, waiting upto 48hrs for a manger to ring me back with answer as to how its responsible lending what they've done! I've been bitten before by mbna and swore i'd never return, just a shame the 9 month 0% (£0 fee) deal last year was irresistible!

PNPSUKNET

they dont have to lend, it will be in the t&cs that they have a right to refuse

twist-and-shout

They will be seeing you as a high risk customer and as per their T&C's can withdraw any facility at any time.
Have you missed any payments on any credit facility you have within the last couple of years as this could be a factor?

If you have just paid off all your balance they may reduce your limit now within the next couple of months especially if they are classing you as a risk.

td_007

bigstevex wrote: »

I've just paid my 6k limit card off and as I received a letter a few days ago offering me 0% on transfers till november 10. They've just told me I cant do transfers only spend on the card as they've reviewed my account! How irresponsible is that!

Have you tried transferring online? Many times the info that the customers advisors give are flawed if not completely wrong!

bigstevex

Perfect credit history lol, never missed a payment in my life! always pay more than minimums. it wont let me do it online, its gone from there too!! Oh well time to cancel another card i guess if their cs manager cant help, the staff on the phone agreed it was stupid what they'd done!