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Big Button Bank Card reader

Does anybody know if the Co-op issue big button/ Easy View card reader' s for use when internet banking?

The lady on the phone said they didn't but she sounded so vague I thought I'd ask!

Many Thanks

Swampmonster:)

Comments

  • ManAtHome
    ManAtHome Posts: 8,512 Forumite
    Part of the Furniture Combo Breaker
    Pretty poor customer service...

    On their web site
    Q. I have sight problems, how will you be able to help me?
    If you currently receive large print, audio or Braille statements and have used Internet Banking in 2009, we will automatically provide an alternative version of the Card Reader which benefits from an audio output and enlarged text.
    Customers who are new to Internet Banking, or haven't used Internet Banking this year, but plan to do so in the future, can request an audio Card Reader by telephoning Customer Services. There is no charge for this service.
    At the bottom of this page http://www.co-operativebank.co.uk/servlet/Satellite/1228376873771,CFSweb/Page/Bank-InternetBanking?WT.svl=nav3 - give them another try (maybe it doesn't have big buttons...).
  • Swampmonster
    Swampmonster Posts: 585 Forumite
    You're a star! :A

    Thanks for that.

    Off to ring them now!

    :T
  • Savvy_Sue
    Savvy_Sue Posts: 47,257 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Smile (part of the Coop) offered me an audio one when I phoned to rant about how impossible it was to use, and I was Not Happy because I don't even need glasses most of the time! They are absolutely DIRE to use and it really puts me off internet banking.

    So do let us know if the display is actually readable ...
    Signature removed for peace of mind
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