why did someone from revenue and customs call me twice today??

ilovecows

why did someone from revenue and customs call me twice today??

his name was derek and the number was from a preston office


i know u will prob say call them and ask them but im a little worried first

craig_dufc

Did he leave a message?

If so...it is POSSIBLE it's not legitimate.
If you claim tax credits, they are not permitted by law to leave messages on answer machines, so that rules them out.

Only other things could be overpayments (different department).

Try calling them back...or call the normal tax credits helpline just to see if legitimate, there should be a note of any call made to you

ilovecows

yeh just picked up 2 messages one mon at 9 am one today at 9am (ish)

it said to call derek back on 01772 239222

i claim tax credits

sorryitsme

Some people who applied to the mainline number to renew Tax credits didn't receive a letter saying they needed to contact the specialist renewal team to renew award. If you were one of the people although you may have renewed on the mainline it has a signal on it so it cannot proceed until someone from the specialist team contacts you to go over your claim, they do this by phoning you with the contact details they have on file for you. Check out the thread specialist renewal team letter ( merged).

TaxCreditHelp

Tax Credit Office are contacting people who have been asked to renew through the Specialist Renewals Team. There are around 400,000 people in this situation and everyone should have received a letter with this information. Unfortunately, some letters haven't been received but the main Tax Credit Helpline will be able to advise.

Tax Credit Office can leave an answer phone message and have been advised to do just that if unable to contact anyone directly during this exercise.

pelirocco

Isnt that unusual for HMRC to give you their first names?

kurjam

ilovecows wrote: »

yeh just picked up 2 messages one mon at 9 am one today at 9am (ish)

it said to call derek back on 01772 239222

i claim tax credits

have you rang them back to see what they want ??
wish specialist team would ring me been waiting 4 weeks for my renewal to be processed... :mad:

craig_dufc

It must just be this exercise they've been allowed to leave messages then
they've never been allowed to previously for data security reasons, so i apologise if I was wrong

give him a call and see what they say