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item never recieved but company says it deliv

2»

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  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DMC75 wrote: »
    a new twist , driver has been back today and said a man signed for it my friends address ( his lodger he thinks but no proof).

    what should he do now ?

    well its delivered then as far as the company/courier are concerned
    time to question the lodger
  • jenniewb
    jenniewb Posts: 12,847 Forumite
    Part of the Furniture 10,000 Posts Photogenic Combo Breaker
    OP did you buy this from a company of is it sent from a friend? your issue is with the company you bought it from, they will refund you if its been misdelivered.
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