We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Bl**dy Gamestation

I decided to order some pre-owned games from Gamestation, my local one has rubbish, I 've done this before and they have been excellent. Well, not this time. Ordered 4 games (2 4 £20). In total £40-fine. This was last Tuesday, I got my confirmation email, then one saying order being processed. Phoned them on Sat, only to be told that they only had one order on their system and that it was out of stock- yet my order processing mail had 4 games on it. The guy said sorry but he didn't know what was going on and that i should phone today.
Well, I have been trying all day (with the exception of shopping for 2 hrs), rings out until answerphone says phone back. I am so annoyed:mad: Not only am I wasting my time phoning them, but its a 0845 number with no equivalent. Arrrrh:mad: :mad: :mad:
Rant over!

Comments

  • 0845 number though is 'local rate' I thought - "0845 Local Rate number enables customers to call you from anywhere in the UK for the price of a local call.
    "
    Baby Milk Action is a non-profit organisation which aims to save lives and to end the avoidable suffering caused by inappropriate infant feeding.
  • grex9101
    grex9101 Posts: 1,534 Forumite
    0845 number though is 'local rate' I thought - "0845 Local Rate number enables customers to call you from anywhere in the UK for the price of a local call.
    "

    it's "lo-call" rate. not quite the same thing. Plus as it's non geographic, you cant use your mobile minutes or similar...
    The word is BOUGHT, not BROUGHT.
    It's LOSE, NOT LOOSE.
    You ask for ADVICE not ADVISE.
  • tazzababe
    tazzababe Posts: 378 Forumite
    I use my mobile for all calls because I don't have a landline. 0845/0870 numbers aren't included in mobile packages, so cost me more.
  • slowen
    slowen Posts: 2,795 Forumite
    1,000 Posts Combo Breaker
    tazzababe wrote:
    I use my mobile for all calls because I don't have a landline. 0845/0870 numbers aren't included in mobile packages, so cost me more.

    Have you tried emailing them through their website to try and sort it out, I know it's not as good as speaking to someone over the phone and their is no quarentee on how quick they will get back to you but at least it wont cost you anything
  • ollyshaw
    ollyshaw Posts: 704 Forumite
    Part of the Furniture Combo Breaker
    lo-call is the enemy of moneysavers, it costs me 0p per min to make national rate calls, but 4-10p for lo-call numbers, and they make money from these complaint lines, grr!!

    Olly
    ## No signature by order of the management ##
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.4K Banking & Borrowing
  • 253.7K Reduce Debt & Boost Income
  • 454.4K Spending & Discounts
  • 245.5K Work, Benefits & Business
  • 601.3K Mortgages, Homes & Bills
  • 177.6K Life & Family
  • 259.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.