Capital One Confusion

gamma

I also received this letter anyone know what I should say to them ? They say If I believe I didnt need this insurance I would get a full refund? Has anyone gotten a refund and is so how much?

briona

gamma wrote:

I also received this letter anyone know what I should say to them ? They say If I believe I didnt need this insurance I would get a full refund? Has anyone gotten a refund and is so how much?

I rang them up yesterday and simply told them that I would like to cancel the PPI as I had never yet found anyone who paid up when you actually need them to [e.g., made redundant three years ago and would anyone pay up? HELL NO!!!].

The guy on the phone was really nice and told me that everything I've paid to date will be refunded on my October statement – obviously I've yet to see if that happens but I think it probably will as Capital One are trying to avoid one big legal quagmire where they've signed people up to PPI [whether they wanted it or not] and then failed to send out the policy documents. The guy I spoke to told me that they've even sent out the policy documents to people who have long since closed their accounts – anything to make sure that nothing comes back and bites Capital One in the a**! So I'd say go for it – if you get anything back that you've already paid out, surely that's a bonus?

I've got all my old statements anyway so will be able to check if I get the lot back... will keep you posted.

gamma

Cool thanks, yes my account has been closed for awhile now - I shall phone them up and see how much I can get! hopefully £1000s!

J/k

gamma

Result they are sending me a cheque - not sure how much she can't tell me so will see when I receive it

briona

gamma wrote:

Result they are sending me a cheque - not sure how much she can't tell me so will see when I receive it

Cool! So it's not all doom and gloom in the world of credit cards then!!! Looking forward to seeing my October statement...

briona

Paul_Herring wrote:

With interest? I bet they don't. :rolleyes:

You bet wrong!!!

I had a letter from Capital One yesterday stating that they have refunded every penny of PPI I've paid PLUS the interest on those premiums and this will appear as a credit on my statement later this month! [All 82 pound something of it!!!] Yay!

gamma

I got £5.69!!! ~YAY Grrr