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Does anyone know what happened with zing magazine?

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  • cmorgan
    cmorgan Posts: 236 Forumite
    Just requested my refund by phone. Was told would be charged for the 2 copies I have received and will receive a refund for the balance within 21 days, no mention of a complimentary copy. Will see what happens.
  • carray
    carray Posts: 794 Forumite
    Email received today -

    Dear Sirs/Madam

    Thank you very much for your email.

    We do apologizes for a delay with Zing! magazine.

    At the moment we are still waiting for a next issue.

    I really understand that you have a right to be disappointed.

    That’s way we would like to offer you a refund for outstanding numbers of your magazine.

    You should received your refund within 21 workings days.

    When we sort it out things with the magazine I’ll post to you next two copy of the magazine as a complimentary copy free of charge.

    Please let me know what do you thing about it.

    In order to process your refund can you please supply me with your name surname address and postcode.

    etc

    Hope this helps someone else!

    Used info @redapple email address
  • I got the same email as above but using the email address:

    radek.koziol@redapplepublishing.co.uk
  • pesky2
    pesky2 Posts: 2,191 Forumite
    Glad i got my money back from them thought things were a little dodgy.
  • millie
    millie Posts: 1,532 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I asked Zing for a refund of my subscription a couple of months ago, and finally got a cheque today.
  • I e-mailed last week to radek.koziol@redapplepublishing.co.uk, got the same reply as other posters and received cheque back today.
  • suekjw
    suekjw Posts: 866 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Missed this thread and had totally forgotten about Zing, but got a similar e-mail today:

    Dear subscriber

    Due the various delays in publication we have decided to refund your outstanding subscription to Zing!.

    We intend to publish Zing! again on a regular basis from the end of 2007. As soon as we start publishing we will send you a complimentary copy of each issue until the end of 2008 as a small thank you for your patience and understanding.

    We would like to take this opportunity to wish you a very happy Christmas and a prosperous new year.

    Yours faithfully

    Radek Koziol

    Office Manager
    Red Apple Publishing Ltd

    Please note our new address:
    Dragon Court
    27-29 Macklin Street
    London WC2B 5RP

    T: 0845 226 0801
    F: 0845 226 0802
  • System
    System Posts: 178,342 Community Admin
    10,000 Posts Photogenic Name Dropper
    I had the same email. Does anyone know how much we are due to recieve back? I cant remember how many copies i recieved.:o
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • lilmiss
    lilmiss Posts: 847 Forumite
    Yesterday online they were doing subscriptions still for Zing mag..... or maybe it was zest??. No idea, oops, hehehe :D
    ~ lilmiss ~
  • Yep I got that email today as well.
    BUT.............. over a month ago had one saying I'd get my refund in 21 days...........well its way over 21 days now..................so where's the money?????
    LL
    We are all in the gutter but some of us are looking at the stars........................


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