diykitchens.com

marsaday

I thought i would mention my experience with diy-kitchens.

I am sure they have many satisfied customers, but i am not one of them. Your order is delivered to your house and many items are missing. You have 3 days to check the order is all ok. When you come to fit you can find there are some mistakes (different grained doors), but because you are over the 3 day period they dont care and you have to reorder for the incorrect items supplied.

I fitted my kitchen slowly over a period of 10 days. I had checked the doors were not damaged, but i didnt notice some doors were the wrong grain colour. We got oak and there are different styles you see. So i have to pay up for new doors costing £50 each.

Internet company happily sat somewhere in Yorkshire who doesnt care about the customer once the kitchens have driven out of the factory gate.

latecomer

I have been waiting for about 3 months now for a manager to call us about some damaged items so I have to agree. Note that this was from the sister website (same company) https://www.elegantkitchens.co.uk

To be fair I've not chased it up as I've had other things to worry about but they will be receiving another call shortly.

eco-friendly_2

"I fitted my kitchen slowly over a period of 10 days. I had checked the doors were not damaged, but i didnt notice some doors were the wrong grain colour. We got oak and there are different styles you see. So i have to pay up for new doors costing £50 each"


Doors are usually the last item you fit in a kitchen! and can easily run over 3 days, more so for a DIYer particulary if your waiting for other trades.


Send an e-mail with this thread to:

[EMAIL="aftersales@diy-kitchens.com"]aftersales@diy-kitchens.com [/EMAIL]

subject = VERY POOR!