*expired*free delivery code & £10 off Next - Celeb Dad of the year

jojo1978_3

And another reply stating where i can find the t+c's
http://www.next.co.uk/WinTC.asp
they are really near the botom. Did anyone actually see anywhere when we did the competition, that said it would only be valid for introductory orders?

misssavingqueen

Copied from my screenshot ...

Thank you for voting.
You will receive a £10 discount code from Next. £20 minimum spend applies.
You have also been entered into a prize draw to WIN £1,000 Next gift card and MEET the Bounty Celebrity Dad of the Year.
The Next free delivery code is XXXXX. The winner of the Bounty Celebrity Dad of the Year will be announced on the 17th June.

jojo1978_3

misssavingqueen wrote: »

Copied from my screenshot ...

I've emailed that back to them, but don't think i'm going to get anywhere. Its been a bit of a mess from the start. The t+c's should have been clear at the start, but they weren't and Next aren't accepting any responsibility.

thetravelfairy

Hiya,

I've sent about 6 emails so far and got no-where, I sent one more this morning so fingers crossed.....I think they've come a cropper and had to give out far more codes than they thought and now they are looking at a way of getting out of giving anymore...disgusting! Let's hope we get one but I'm not holding my breath!

jojo1978 wrote: »

I've emailed that back to them, but don't think i'm going to get anywhere. Its been a bit of a mess from the start. The t+c's should have been clear at the start, but they weren't and Next aren't accepting any responsibility.

clairebell

Hi i need to order some christening clothes for my baby, so if anyone has a spare code could you message me it. Thanks

jojo1978_3

Right, i persevered, despite getting told the same thing regarding their t+c's and i said that they were not what was stated at time of entering the promo. Also mentioned that it was not good timing with the news around next at the moment. Got an email saying they have placed a £10 credit on my account.
I don't like getting nasty, so have tried to stay polite, in the end i wasn't even really bothered about the £10, it was just the whole mess they have made of this, the fact that some account holders had had vouchers, but they were saying it was for new customers. Result anyway.

thetravelfairy

I got this email ...... AT LAST A RESULT!....but really miffed with Next should not have take all emails to get don't think I'll bother entering anymore of their competitions!

Thank you for your e-mail.

I am sorry for the delay in crediting the £10 discount off your order.

I can confirm the terms and conditions of the offer do state the minimum spend on your order has to be £20. This has not been met. However on this occasion as a gesture of goodwill, I can confirm your account has now been credited and this will show on your next months statement.

Once again I am sorry for the inconvenience caused.

thetravelfairy wrote: »

Hiya,

I've sent about 6 emails so far and got no-where, I sent one more this morning so fingers crossed.....I think they've come a cropper and had to give out far more codes than they thought and now they are looking at a way of getting out of giving anymore...disgusting! Let's hope we get one but I'm not holding my breath!

Leosmummy

woohoo! I thought I would give the email a bash seen as I got the 'you are and existing customer' blah on next website! Just got this response fair play to next they seem to be honouring (well if you kick up a stink!)

[FONT=&quot]Thank you for your e-mail.

I am sorry for the problems you have been experiencing when placing your order.

Please go ahead and order your item, I have left a note on your account to honour a £10 discount, for an order over the value of £20.00.

Once you have received your order if you contact our Customer Services Department on 0844 844 8333 they will refund your credit card with the £10.00.

I am sorry for any inconvenience caused.[/FONT]
[FONT=&quot]Kind regards[/FONT]

crystal9

i'm not going to be using my £10 off code so if anyone would like it just pm me and i will forward my e mail i got sent

springblossom28

Hi crystal9,

I have pm'ed you.