Help please!

hunnybugs1

Hi
Would any of you kind people on here have a look and see if I have a virus please? Every time I try to run an antivirus program it freezes and it is doing my head in.
Thank you

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 18:27:00, on 14/09/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Real\RealPlayer\realplay.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Alwil Software\Avast4\ashDisp.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATICEE.EXE
C:\Program Files\DoubleD\GamingHarbor Toolbar\4.1.4.20920\stbapp.exe
C:\Users\Lynn\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\DoubleD\GamingHarbor Toolbar\4.1.4.20920\stbappHelper.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aol.co.uk/aolbroadband
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myaolbroadband.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co.uk/web?isinit=true&query=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Broadband Toolbar 5.0\aoltb.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: System Search Dispatcher - {CDBFB47B-58A8-4111-BF95-06178DCE326D} - C:\Program Files\System Search Dispatcher\1.3.0.840\ssd.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: GamingHarbor Toolbar - {5617ECA9-488D-4BA2-8562-9710B9AB78D2} - C:\Program Files\DoubleD\GamingHarbor Toolbar\4.1.4.20920\stb0.dll
O3 - Toolbar: AOL Broadband Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Broadband Toolbar 5.0\aoltb.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HotkeyApp] "C:\Program Files\Launch Manager\HotkeyApp.exe"
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [Wbutton] C:\Program Files\Launch Manager\WButton.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [NPCTray] C:\Program Files\Norman\npc\bin\npc_tray.exe /LOAD
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [GSISETUP] E:\drivers\VOYAGE~2\setup.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1247963460\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [recinfo] c:\recinfo\recinfo.exe
O4 - HKCU\..\Run: [fsc-reg] C:\ProgramData\fsc-reg\fscreg.exe 20090817
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-GB ee://aol/imApp
O4 - HKCU\..\Run: [EPSON Stylus DX8400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICEE.EXE /FU "C:\Windows\TEMP\E_SD70D.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [SmileyApp] C:\Program Files\DoubleD\GamingHarbor Toolbar\4.1.4.20920\stbapp.exe
O4 - HKCU\..\Run: [Google Update] "C:\Users\Lynn\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Users\Lynn\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [fsc-reg] C:\ProgramData\fsc-reg\fscreg.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [fsc-reg] C:\ProgramData\fsc-reg\fscreg.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: &AOL Toolbar Search - c:\program files\aol\aol broadband toolbar 5.0\resources\en-GB\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\Windows\system32\Shdocvw.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://www.mlgpro.com
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{475BA6F5-E4BC-430D-8636-00C48D4235A8}: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{5C927067-11D5-48CA-8E52-35370139E4A9}: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Norman eLogger service 6 (eLoggerSvc6) - Norman ASA - C:\Program Files\Norman\Npm\Bin\Elogsvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: Norman NJeeves - Norman ASA - C:\Program Files\Norman\Npm\bin\NJEEVES.EXE
O23 - Service: Norman ZANDA - Norman ASA - C:\Program Files\Norman\Npm\Bin\Zanda.exe
O23 - Service: Norman Virus Control Scheduler (NVCScheduler) - Norman ASA - C:\Program Files\Norman\Npm\bin\NVCSCHED.EXE
O23 - Service: Norman's Very Own supplY of resources (NVOY) - Norman ASA - C:\Program Files\Norman\npm\bin\nvoy.exe
O23 - Service: Fujitsu Siemens Computers Diagnostic Testhandler (TestHandler) - Fujitsu Siemens Computers - C:\Program Files\Fujitsu Siemens Computers\SystemDiagnostics\OnlineDiagnostic\TestManager\TestHandler.exe
O23 - Service: WisLMSvc - Wistron Corp. - C:\Program Files\Launch Manager\WisLMSvc.exe

--
End of file - 11320 bytes

Alfrescodave

What anti virus programme are you trying to run ? and do you any other AV programmes on your computer ?

closed

avast4 is out of date, and you have norman too, as well as a funny nameserver, and some toolbars that should go.

Go into control panel, and uninstall any crappy toolbars then run a scan with malwarebytes, uninstall norman and avast4, download avast5, install avast 5, register it, run a boot time scan

While you're on the malwarebytes website, try startuplite too, loads of crap running at startup

upload these to http://www.virustotal.com/

C:\Program Files\System Search Dispatcher\1.3.0.840\ssd.dll
C:\Program Files\DoubleD\GamingHarbor Toolbar\4.1.4.20920\stb0.dll
c:\recinfo\recinfo.exe
C:\ProgramData\fsc-reg\fscreg.exe

---

Dodgy nameservers probably due to a dns changer trojan, if malwarebytes and avast5 don't remove them, do it manually

O17 - HKLM\System\CCS\Services\Tcpip\..\{475BA6F5-E4BC-430D-8636-00C48D4235A8}: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\..\{5C927067-11D5-48CA-8E52-35370139E4A9}: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.112.225,85.255.112.199

Donnie

You have a number of problems visible.
The most obvious are your penchant for Toolbars, the worst of which being the DoubleD, followed by AOL and Google.
A probable Browser Hijack.
Conflicts in search and indexing systems.
Multiple antivirus installed.

You can make a start by downloading, installing, updating and running a Quick Scan with Malwarebytes' AntiMalware..choosing Remove Selected when complete and rebooting your computer.
Resubmit both logs again after completion.

hunnybugs1

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:41:11, on 20/05/2010
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18904)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Synaptics\SynTP\SynTPStart.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Real\RealPlayer\realplay.exe
C:\Program Files\Common Files\AOL\1247963460\ee\aolsoftware.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\ProgramData\fsc-reg\fscreg.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\System32\spool\drivers\w32x86\3\E_FATICEE.EXE
C:\Windows\system32\igfxsrvc.exe
C:\Users\Lynn\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe
C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Nokia\NoA\nokiaaserver.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aol.co.uk/aolbroadband
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.myaolbroadband.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.aol.co.uk/web?isinit=true&query=%s
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {4FBACD73-F67C-42AE-B46A-03960AFE3DFB} - C:\PROGRA~1\ORANGE~1\TOOLBA~2.DLL (file missing)
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [HotkeyApp] "C:\Program Files\Launch Manager\HotkeyApp.exe"
O4 - HKLM\..\Run: [SynTPStart] C:\Program Files\Synaptics\SynTP\SynTPStart.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Nero\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [Wbutton] C:\Program Files\Launch Manager\WButton.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [NPCTray] C:\Program Files\Norman\npc\bin\npc_tray.exe /LOAD
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [GSISETUP] E:\drivers\VOYAGE~2\setup.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1247963460\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
O4 - HKLM\..\Run: [NokiaMusic FastStart] "C:\Program Files\Nokia\Ovi Player\NokiaOviPlayer.exe" /command:faststart
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [recinfo] c:\recinfo\recinfo.exe
O4 - HKCU\..\Run: [fsc-reg] C:\ProgramData\fsc-reg\fscreg.exe 20090817
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [EPSON Stylus DX8400 Series] C:\Windows\system32\spool\DRIVERS\W32X86\3\E_FATICEE.EXE /FU "C:\Windows\TEMP\E_SD70D.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Lynn\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Users\Lynn\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
O4 - HKCU\..\Run: [NokiaOviSuite2] C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe -tray
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [fsc-reg] C:\ProgramData\fsc-reg\fscreg.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [fsc-reg] C:\ProgramData\fsc-reg\fscreg.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\Windows\system32\Shdocvw.dll
O13 - Gopher Prefix:
O15 - Trusted Zone: http://www.mlgpro.com
O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
O16 - DPF: {138E6DC9-722B-4F4B-B09D-95D191869696} (Bebo Uploader Control) - http://www.bebo.com/files/BeboUploader.5.1.4.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://games-uk.pogo.com/Online2/pogo/chuzzle_popcap/popcaploader_v10.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~2\GOEC62~1.DLL
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\570\G2AWinLogon.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\570\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Nero BackItUp Scheduler 3 - Nero AG - C:\Program Files\Nero\Nero8\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Nero\Lib\NMIndexingService.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Fujitsu Diagnostic Testhandler (TestHandler) - Fujitsu Technology Solutions - C:\Program Files\Fujitsu\SystemDiagnostics\OnlineDiagnostic\TestManager\TestHandler.exe
O23 - Service: WisLMSvc - Wistron Corp. - C:\Program Files\Launch Manager\WisLMSvc.exe

--
End of file - 9770 bytes


Dont know how to delete the "double d toolbar". Think I got all the rest!

closed

Did you forget to install a virus scanner?

inspectorweb

My suggestion. Download and installAnVir Task Manager. It also has free version. AnVir shows you all startup programs and Windows processes, so you’ll find harmful file within one minute. IMHO it’s the best such tool among other similar tools. Sorry for the offtopic.

Donnie

Was there a Malwarebytes' log?

Download and install and Run CCleaner
Go to Tools and then Start Up and Disable all of the entries corresponding to these:

O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [NPCTray] C:\Program Files\Norman\npc\bin\npc_tray.exe /LOAD
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [GSISETUP] E:\drivers\VOYAGE~2\setup.exe
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1247963460\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
O4 - HKLM\..\Run: [NokiaMusic FastStart] "C:\Program Files\Nokia\Ovi Player\NokiaOviPlayer.exe" /command:faststart
O4 - HKCU\..\Run: [recinfo] c:\recinfo\recinfo.exe
O4 - HKCU\..\Run: [fsc-reg] C:\ProgramData\fsc-reg\fscreg.exe 20090817
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Users\Lynn\AppData\Local\Google\Update\GoogleU pdate.exe" /c
O4 - HKCU\..\Run: [Octoshape Streaming Services] "C:\Users\Lynn\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" -inv:bootrun
O4 - HKCU\..\Run: [NokiaOviSuite2] C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe -tray
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [fsc-reg] C:\ProgramData\fsc-reg\fscreg.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [fsc-reg] C:\ProgramData\fsc-reg\fscreg.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE


Is there a disc in the optical drive? O4 - HKLM\..\Run: [GSISETUP] E:\drivers\VOYAGE~2\setup.exe

You can also choose Run Cleaner to clean up all of your temporary files.