Can tax credits just change your payments without informing you

sarahevie

I can't get through to tax credits at the moment.

However, just had a payment of £65 for child tax credit (it came 3 weeks after my last payment) so was not paid at the normal frequency. I usually receive mine around the 27th of the month this was paid on 17th. So I'm hoping it's an extra payment.

We usually receive £214, so £65 seems a lot lower. We have sent off our renewal pack but not heard back from them.

I'm happy if we have been re assessed and £65 is what we are entitled to, however, this is lower than what it suggests on their website and I would have thought that they would write to you before amending the direct debits.

Anyone experiencing similar at the mo.

a_confused_mum

have you sent in the annual declaration?
have you recently phoned them with a change?

Usually If I have phoned them for a change they alter things and this usually makes the system change your award slightly.

kerry13238

it is prob a extra payment have you had a provisional award? when did you renew?

only_mee

We have returned our forms and got a payment last Thursday and a payment (our regular one) today.
Just waiting on the paperwork to catch up i guess.

princessk1

How freaky,we're exactly the same as you.had my normal payment 2weeks ago but then £75 turned up in my account last friday!am hoping its a rebate as I rang them last week to update everything.just have to wait for the paperwork now

sarahevie

Just been on the phone to tax credits, was on hold for 45 mins arrrrrgh!

But no problems for us, since receiving our renewals and P60s we were owed £66.85 as a one off payment from last year. The OH has been through our statements and the same happened this time last year but we had been underpaid by £600 then.

Think it's to do with the estimation of earnings compared with actual earnings.

We were told our renewal statement should be in the post, just takes a while to get it up to date. They do the direct debits first, then send the paperwork afterwards.

themonkeybutler

sarahevie wrote: »

I can't get through to tax credits at the moment.

However, just had a payment of £65 for child tax credit (it came 3 weeks after my last payment) so was not paid at the normal frequency. I usually receive mine around the 27th of the month this was paid on 17th. So I'm hoping it's an extra payment.

We usually receive £214, so £65 seems a lot lower. We have sent off our renewal pack but not heard back from them.

I'm happy if we have been re assessed and £65 is what we are entitled to, however, this is lower than what it suggests on their website and I would have thought that they would write to you before amending the direct debits.

Anyone experiencing similar at the mo.

You'll receive a new award notice shortly explaining your new entitlement - it may have reduced due to your circumstances, or as you say it may be payment of an underpayment from last year. You'll find out soon enough - its nothing to worry about either way.