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Play.com False advertising - what are my options?
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Equaliser123 wrote: »Clearly not as they already saying that they will only issue a refund.
DSR is not relevant to this situation.
I seem to have missed the "refund" in the OP
Whilst DSR do not seem relevant, it could appear that Play are abiding by them by offering a full refund and collection, although that could also be under SoGA.
I was mainly replying to superscraper re the details of Jerseys DSR & SoGA regs and to your comment of, "enforcement of them"
Enforcement is relative to how far the person is willing to pursue the issue if a company won't play ball with the regs.
In the OP it was stated;- "I have just bought an ASUS netbook from Play.com with an advertised 6 cell battery. However it has been delivered with a 3 cell battery."
So DSR could/can be invoked re the "I have just bought", if this is within the 7 working days following delivery, same as SoGA can be invoked for goods sent "not as described".Don`t steal - the Government doesn`t like the competition0
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