pc only starts in safe mode ?

cozza

I wonder if someone can help my friends kids pc will not start in start manually
it will start in safe mode
safe mode with network
safe mode with command ?

but when you click on start manually it wont do it it just goes back to same safe mode page ?

I have tryed to go back to last working point but nothing
they have windows xp
server pack 3
normally i can figure things out but this has stumped me
thanks

tomsolomon

Have you looked at the malware/spyware removal guide sticky thread?
If it doesn't throw anything up try repairing Windows with the installation CD, skip the first repair option and go to the second one......

cozza

il try both thank you

bskelhorn_2

First post on here, but I thought I would suggest something. Boot into safe mode (like you have an option - sorry) then go to start > run.

One you are in the run box type "restore" and then if there are restart points choose one from a week ago or so, then follow the prompts.

Good luck.