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Nationwide Complaint Address

Does anyone have a postal address for Nationwide complaints? I had a look on their website and it states that I should visit a branch or telephone customer services in the first instance, but I'd prefer to write a letter instead.

Nationwide have managed to set up an unauthorised DD on my dormant account and then hit me with £60 worth of charges. The charges have been refunded (apparently), but I'd still like to know why we were not told about the charges for 2 months and why we were not informed that the DD had been set up.

Also does anyone know whether this will affect my credit rating - I've never incurred any bank charges before.

Thanks for your help

Comments

  • 10_66
    10_66 Posts: 3,527 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Chibi wrote: »
    Does anyone have a postal address for Nationwide complaints?...

    Complaints
    Member Service
    Nationwide Building Society
    Kings Park Road
    Moulton Park
    Northampton
    NN3 6NW
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