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Do BT charge for moving our plan to new address?

BERFFRO
BERFFRO Posts: 253 Forumite
Does anyone know how much BT charge for moving phone and broadband package over to another address?

Comments

  • If the new address will incur a connection charge for a new line or reactivation of an old stopped one, then yes, you'll have that to pay at the new place.

    It's not a charge to cancel as such, it's a charge to connect the line at the new property.

    Different suppliers charge differing amounts from nil to circa £150 to connect a line.
  • iniltous
    iniltous Posts: 4,242
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Forumite
    It depends if your new address has service at the moment or not and
    if it has who the current supplier to that address is.....when you move you would be starting a new contract (so a new minimum 12 month term)
    I dont know if it still applys, but BT were doing a free connection offer (if you need one) in return for a (I think) 18 month contract...best case is no connection charges (if BT has service already to the new address) and a new 12 month term
  • BERFFRO
    BERFFRO Posts: 253 Forumite
    I'll check when i get the keys to the new house tomorrow if there is a phone line and it works! Cross fingers i won't incur any charges as i have just signed up for a new contract with them.
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