We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The story of how B & Q made me go into labour....
Pink_butterfly_3
Posts: 1,597 Forumite
My story begins on Tuesday when we were expecting our kitchen to be delivered by B & Q. We had ordered it on the website over 4 weeks ago. We had a team of people waiting to install it and my hubbie had taken the day off. We had called B & Q THREE times since ordering it to make sure it was definately coming on that day as we are due to move into the property in two weeks and i was due to have a baby.
The delivery van turns up and the guy brings in a sink and then thrusts the delivery note at me to sign.
Him: You may notice theres a few bits missing.
Me: Wheres the rest of my kitchen?
Him: Out of stock love. It'll follow shortly.
Me: Any ideas when we'll get it.
Him: I dunno love, they don't tell me nuffink.
Off i trot to call the HOME DELIVERY line. After holding for 20 minutes i finally get through to be informed that 'Oh no, we don't deal with home deliveries on this number, please call 0161 xxx xxxx'. I call this number - can you guess what they said?? 'Home deliveries? I don't know why they gave you this number, you need to call the HOME DELIVERY line'.
So, i phone them back, hold for 30 minutes this time. A young man answers. I explain my predicament. He then tells me that his colleague Jacqui had spoken to me and told me that the kitchen was out of stock. Erm, no i don't think so mate. 'Why' asked I, 'would i be ringing you if i already knew?' He didn't know. When i asked when i could expect my kitchen he told me that the next available delivery date was the 11th September!!!
I was not happy.
When i asked him how the kitchen could be suddenly out of stock four weeks after ordering it and numerous phone calls to make sure they were still coming his answer was - 'Sometimes things just go out of stock'. No apologies, he basically ended the call by saying like it or lump it.
Me and hubbie then spent the afternoon scouring various stores looking for a replacement kitchen. We couldn't find one, everyones time and our money was wasted. We now have to spend two weeks with a newborn and a 14 month year old in a house with no kitchen.
So, the more i think about it, the more annoyed i get. It gets so bad that i start to froth at the mouth a bit and decide to write a complaints letter. Half way through i feel a pop and my waters break all over my sofa.
4 hours later, my baby boy Finley was born!
I hold B & Q fully resposible for starting my labour off. I shall be sending them the cleaning bill for my sofa also.
:rotfl:
The delivery van turns up and the guy brings in a sink and then thrusts the delivery note at me to sign.
Him: You may notice theres a few bits missing.
Me: Wheres the rest of my kitchen?
Him: Out of stock love. It'll follow shortly.
Me: Any ideas when we'll get it.
Him: I dunno love, they don't tell me nuffink.
Off i trot to call the HOME DELIVERY line. After holding for 20 minutes i finally get through to be informed that 'Oh no, we don't deal with home deliveries on this number, please call 0161 xxx xxxx'. I call this number - can you guess what they said?? 'Home deliveries? I don't know why they gave you this number, you need to call the HOME DELIVERY line'.
So, i phone them back, hold for 30 minutes this time. A young man answers. I explain my predicament. He then tells me that his colleague Jacqui had spoken to me and told me that the kitchen was out of stock. Erm, no i don't think so mate. 'Why' asked I, 'would i be ringing you if i already knew?' He didn't know. When i asked when i could expect my kitchen he told me that the next available delivery date was the 11th September!!!
I was not happy.
When i asked him how the kitchen could be suddenly out of stock four weeks after ordering it and numerous phone calls to make sure they were still coming his answer was - 'Sometimes things just go out of stock'. No apologies, he basically ended the call by saying like it or lump it.
Me and hubbie then spent the afternoon scouring various stores looking for a replacement kitchen. We couldn't find one, everyones time and our money was wasted. We now have to spend two weeks with a newborn and a 14 month year old in a house with no kitchen.
So, the more i think about it, the more annoyed i get. It gets so bad that i start to froth at the mouth a bit and decide to write a complaints letter. Half way through i feel a pop and my waters break all over my sofa.
4 hours later, my baby boy Finley was born!
I hold B & Q fully resposible for starting my labour off. I shall be sending them the cleaning bill for my sofa also.
:rotfl:
What the Deuce?
0
Comments
-
Sorry about your kitchen-related troubles but huge congratulations on the new baby!!
:beer:
If I had all the money I'd spent on drink, I'd spend it on drink.
0 -
Congratulations on baby, :beer: and comiserations on kitchen :mad:0
-
Congratulations on the birth of baby Finley. Hope you get your kitchen problems sorted soon.
Makes you wonder what the B&Q could stand for.
Baby & Quickly maybe?Twins, twice the laughs, twice the fun, twice the mess!:j:j0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.1K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards