Laptop does random reboots

hilary1

For the last 2 weeks my laptop reboots. Usually its when I go to open a hotmail account through MSN but yeaterday it did it while I was just sitting eating a sandwich, so I cant truely relate it to an individual action.

The screen goes blue with white writing on it but it happens so quick there's no chance of reading the screen, and just restarts.

I run AVG and NTL virus checkers, I've done a registery mechanic yesterday but it happened again this morning.

No huge problem but I'm just concerned that if it isnt sorted it might go off and not reboot at all.

hendersonb

I would have a look for spyware as well this can cause a BSOD (Blue Screen of Death). One of the better places funnily enough is from microsoft open your borowser and head to safety.live.com and run the online scan - It takes a little while but hopefully should get your problem sorted

going2die_rich

Is it a new machine? As it might just be a hardware problem as my PC at work did that. It would just reboot at random times. Some days it would do it 3 or 4 times and others it wouldn'ts do it at all. But over a week or two it did become more frequent.

Formatting it didn't fix it so it was just replaced and the other machine was sent back to Dell to fix.

hendersonb

If it is a hardware problem chances are it is either hard drive or memory related. Scandisk should be able to test your drive or to test your ram try https://www.memtest.org

wonka

Could be the processor overheating too

shutton54321

If you have downloaded new software it could be that so delete it and then re-install it again

hilary1

hendersonb wrote:

I would have a look for spyware as well this can cause a BSOD (Blue Screen of Death). One of the better places funnily enough is from microsoft open your borowser and head to safety.live.com and run the online scan - It takes a little while but hopefully should get your problem sorted

Thanks to everyone.

Have done this one first. It actually rebooted during the download so I started again and it found 60 faults and 51 issues (even though I run registry mechanic etc) which it repaired. I havent a clue what it all means though.

Hopefully it has sorted it out otherwise I will move on to the next suggestion.

Thanks for your help. :T