CN22 for eBay item

colin79666

I am selling an RC car on eBay which an Australian buyer is interested in. How do I go about filling in the CN22 (customs) form? I know the item value and weight but which box do I tick? Obviously not gift or documents but is it a commercial sample or other?

Also I read about some commodity number or something but I don't have a clue what that is?!

Rolandtheroadie

posted to saudi recently, post office handled it all.

soolin

scotsman4th wrote: »

posted to saudi recently, post office handled it all.

I prefer to know it advance what I'm doing as it is not unknown for some smaller POs to get it wrong.

I use 'other' and then describe the item and add the actual item cost as value. Don't worry about commodity number, even if you are printing on paypal it doesn't need you to fill that in, the customs other end will work it out from the description if the package is chargeable.

Standard airmail covers up to £41 of loss. If item is worth more than that then it must go airsure or intenrtaional signed for (which rarely gets a sig) but with the added £2.50 for insurance.

theonlywayisup

As has been said, do not rely on the Post Office staff, they are not always correct. Better to fill out the label yourself.

Australia would be ISF for an option of an insured service, Airsure is not available to Australia. ISF can give additional compensation than the standard £41 up to £500.

soolin

theonlywayisup wrote: »

As has been said, do not rely on the Post Office staff, they are not always correct. Better to fill out the label yourself.

Australia would be ISF for an option of an insured service, Airsure is not available to Australia. ISF can give additional compensation than the standard £41 up to £500.

Just remember to add both the ISF cost of £4.90 plus the additional insurance cost of £2.50 for expensive items, many people forget to pay the insurance element as well .

colin79666

Thanks for the replies. The item cost £41 so won't need the extra insurance but will add the signed for option as the buyer has paid enough to cover the cost for it and it always gives more protection if it gets lost.

Will mark the other box on the c22 then as it seems the concensis. The item is way under Australian customes duty limits anyway ($1000).

martindow

30111987 wrote: »

Thanks for the replies. The item cost £41 so won't need the extra insurance but will add the signed for option as the buyer has paid enough to cover the cost for it and it always gives more protection if it gets lost.

Both a CoP and ISF covers you up to 41 pounds so there is no more protection apart from a (possible) signature. There are some accounts of RM refusing to pay out on ISF on the basis that they had seen a parcel leave the UK and its loss was not their fault. Maybe you could use ordinary air mail and offer partial refund?

colin79666

martindow wrote: »

Both a CoP and ISF covers you up to 41 pounds so there is no more protection apart from a (possible) signature. There are some accounts of RM refusing to pay out on ISF on the basis that they had seen a parcel leave the UK and its loss was not their fault. Maybe you could use ordinary air mail and offer partial refund?

Well from what I can gather on the RM website it would help in the event of a claim as RM would contact the foreign postal service and request the signature as proof of delivery. Once it is established it was not signed for at the address then RM pay up. Of course all this could take months but in the end RM would be liable.

cyberbob

30111987 wrote: »

Well from what I can gather on the RM website it would help in the event of a claim as RM would contact the foreign postal service and request the signature as proof of delivery. Once it is established it was not signed for at the address then RM pay up. Of course all this could take months but in the end RM would be liable.

If only it was that simple. There has been quite a few reports that it actually makes it more difficult and slower. Without a signed for service you put a claim in and they pay up. With one they try and contact the other countries postal service try and get the information etc. As you said it could take months. You have the same protection without a signature. Also RM may satisfy themselves the item has been delivered even without online proof. So they wouldn't refund but without that online proof you will lose any paypal claim.

Also no RM service actually guarantees a signature.