We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

refund

On the 11 May I purchased a dishwasher online from Dixons. The following day a lady phoned me to say that the model had reached the end of the line and I had a choice of a refund or she could help me to choose another model over the phone. I chose the refund. I then received email confirmation from them that the order had been cancelled. Later on in the day (12 May) I checked my online banking and saw that the money had been taken out of my account. My question is how long usually does it take for the funds to be refunded, also I looked under pending transactions and the refund is not there...

Thanks

Comments

  • The actual credit of the funds should take place overnight.

    That will be overnight from the day the refund is processed, which nobody can be certain of - in theory, should be the same day so the refund appears the next day.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.3K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.