Local Loop Unbundling

Cleadon_PiC

I've been trying to change home phone and broadband from BT to Orange. BT tell me that this invloves Orange using LLU and that if I want to return to BT iI will have to pay a reconnection fee (£125??)

Any experience of this or the service from Orange for home phone and Broadband?

Mark_In_Hampshire

Generally returning to BT doesn't incur the fee, but Openreach can charge if they like.

Orange have just given up with broadband / LLU and handed the keys back to BT, so actually, it won't make a blind bit of difference to what you have now. It will still be BT, albeit resold under another name.

For ADSL you'd be better off with a genuine LLU service like o2/Be.

Cleadon_PiC

Mark_In_Hampshire wrote: »

For ADSL you'd be better off with a genuine LLU service like o2/Be.

Would this be for quality of service issues? Orange has home line rental, eve & weekend calls & Broadband at £13.14 for 18 months (as an orange mobile customer). I don't think O2/Be have anything as close in cost.

Mark_In_Hampshire

The concensus of opinion on the ThinkBroadband forum is that an o2/Be line is best since it avoids BT exchange equipment altogether - specifically BRAS profiling - and thus will provide a potentially faster broadband speed.