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electric arrears

So the person who was meant to be paying the bill never did while he was living at address, we kept getting bills and eventually had to go on pre-pay meters, now this person hasn't live at address since September but still 'claims' to be at the address. The gas debt was put on the meter and we paid it off, bills kept coming for the electric and we were told by said person that it had been sorted out. No it hasn't now £124 will be put on the meter to be paid back £15 a week!!! We can't afford this and no idea if or when said person will even try to contact Scottish Power.

Can I contact them via email to sort something out? reduce the weekly amount etc

Comments

  • CCCS_Sarah
    CCCS_Sarah Posts: 1,555 Organisation Representative
    debrag wrote: »
    So the person who was meant to be paying the bill never did while he was living at address, we kept getting bills and eventually had to go on pre-pay meters, now this person hasn't live at address since September but still 'claims' to be at the address. The gas debt was put on the meter and we paid it off, bills kept coming for the electric and we were told by said person that it had been sorted out. No it hasn't now £124 will be put on the meter to be paid back £15 a week!!! We can't afford this and no idea if or when said person will even try to contact Scottish Power.

    Can I contact them via email to sort something out? reduce the weekly amount etc

    Hello,

    I would recommend that you seek advice from an organisation called Consumer Direct; they are part of the Office of Fair Trading.

    This link will take you directly to their website http://www.consumerdirect.gov.uk/

    It may also be worth keeping a note of all the conversations you have with the company.

    Sarah
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • DarkConvict
    DarkConvict Posts: 6,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Can you explain it better it feels like several posts above you are missing.

    Who is said person, a tenant, flatmate, family?
    Were you living in the address at the time the debt was run up?
    Are you all on shared names on the utility bills, directly liable are only those named however if you all paid them and they pocketed the cash you can threat court action to recover your funds to pay your share of the bill.
    Although no trees were harmed during the creation of this post, a large number of electrons were greatly inconvenienced.

    There are two ways of constructing a software design: One way is to make it so simple that there are obviously no deficiencies, and the other way is to make it so complicated that there are no obvious deficiencies
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