We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
The MSE Forum Team would like to wish you all a very Happy New Year. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!
MSE News: FSA - Bank charges create hike in financial complaints
Former_MSE_Guy
Posts: 1,650 Forumite
This is the discussion thread for the following MSE News Story:
"The Financial Services Authority today revealed there were 2.6m consumer complaints during the final six months of 2009 ..."
"The Financial Services Authority today revealed there were 2.6m consumer complaints during the final six months of 2009 ..."
0
Comments
-
-
45% of compliants upheld by banks, clearly shows that front line staff advisors need to be better trainned and better process put in place to protect the customers interests. Then to top that 53% are being up held by the ombusman are the FSA visting auditing these banks to ensure they are ensuring the customers interests are taken care of!0
-
Some more breakdown of figures are here: http://www.moneymarketing.co.uk/regulation/adviser-complaints-and-upholds-are-down/1011693.articleI am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352.9K Banking & Borrowing
- 253.9K Reduce Debt & Boost Income
- 454.7K Spending & Discounts
- 246K Work, Benefits & Business
- 602.1K Mortgages, Homes & Bills
- 177.8K Life & Family
- 260K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards