We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
EDF Dual Fuel Pre Payment Refund-Unexpected
Apologies if this has been raised before.
We are dual fuel users on EDF on a prepayment meter and have been for a two or three years.
This morning we received a letter from them explaining we had not been receiving the discount on each anniversary date, and have credited us with £35 on our gas card.
We would have had no idea we hadn't been receiving it on our anniversary date each year until letter arrived today.
So a heads up, just in case anyone else is in a similar position of ignorant bliss, and EDF may not have realised they hadn't been applying the discount to your account-May be worth giving them a ring to enquire if you think you may be in that position.
We are dual fuel users on EDF on a prepayment meter and have been for a two or three years.
This morning we received a letter from them explaining we had not been receiving the discount on each anniversary date, and have credited us with £35 on our gas card.
We would have had no idea we hadn't been receiving it on our anniversary date each year until letter arrived today.
So a heads up, just in case anyone else is in a similar position of ignorant bliss, and EDF may not have realised they hadn't been applying the discount to your account-May be worth giving them a ring to enquire if you think you may be in that position.
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.8K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.2K Spending & Discounts
- 246.9K Work, Benefits & Business
- 603.4K Mortgages, Homes & Bills
- 178.2K Life & Family
- 260.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards