Verified by Visa - dodgy emails - anyone else getting them too?

gillhammer

Hi

I posted on a thread in March about how VBV has proved to be more or less useless because of the ease of changing the password without the card being present/checked.

This is something different...I got an email this morning saying it was from
barclays.at.securesuite.net

'This message confirms you changed the password for your Verified by Visa service.
This is an outbound message only. Please do not reply.
If you have not amended your Verified by Visa account password, please contact us on 0870 156 6485*.
Thank you
Barclays Bank PLC
* For BT residential customers, calls will cost no more than 4p per minute, plus 9.05p call set-up fee (current at October 2009). The price on non-BT phone lines may be different. To maintain a quality service, we may monitor or record phone calls.'

I don't bank with barclays so just wrote it off as another scam, and it was addressed to 'Mr' whereas I'm 'Mrs'. Hubby does bank with Barclays, but I have only every used his card once with my email - that was to get his road tax about 3 months ago on the .gov site but I am sure that it wasn't a VBV transaction as he has never set one up for that account should I get him to follow up with the helpful chaps at Barclays or assume it's a scam and forget about it?

• Just wondered if anyone else getting these?
• Also, if it is a scam - where would they make their money off this ? the phone number seems to be the one shown on other barclays pages.

Any input appreciated

INT1

Not had any like this sent to me, but then I don't bank with Barclays and neither does my partner.

the_insider

Do you have a card with any other supplier that may be administered by Barclays? I have a Leeds Building Society card and when I call the number on my statements I speak to Barclays.

Fruit_and_Nut_Case

If you Google the number 0870 156 6485 you will find a few other moans about this. It seems a genuine number but loads of people are hacked off about the procedure.

ojward

Has anyone got any further news about this problem.

I just got an identical email through to me today. I have not changed my VbV password and I don't even know how.

I'm worried that if it is not a scam e-mail that my bank account will be compromised, and if it is that calling that number will somehow screw me over with high costs.

I bank with Barclays in the UK and I'm currently on holiday in the States so any premium rate number is going to be ridiculously expensive anyway.

popeyedasailorman

No further news but i have an inkling that it might have some substance, phone your card issuer. The number they give seems to be genuine although we can never be sure of this. I received this e-mail myself today