PC turns itself off when I load a DVD game

sb44

We have just been given a new PC game which my husband was looking forward to trying, Cities XL Limited Edition.

However, the pc keeps turning itself off when it is trying to load it.

The only way to get the pc back on again is to unplug the power lead from the back of the pc and re insert it, it will then come back on and try to load again but still does the same thing.

If I take the DVD out then the pc will work as normal.

I have swapped the power lead and tried a different one but the same thing happens again.

Can anyone give any advice please?

Ta.

JasX

are you sure the PC is turning 'off' ? thats very odd. really the whole thing and not just the machine.

aliEnRIK

Whats the operating system and is the game supposed to work on your system?

fiddiwebb

These are the minimum system requirments to run Cities XL.........

For a desktop

• Processor : Intel Pentium 4 - 2.5 GHz (or AMD equivalent) or higher
• Memory : 1 GB (XP), 1.5 GB (Vista)
• Video Card: nVidia GeForce 6600 GT / ATI Radeon X1600 or higher.256 MB minimum of graphics card memory

For a laptop

• Processor : Intel Centrino 2 with Intel graphics accelerator
• Memory : 1.5 GB (XP), 2.5 GB (Vista)

For every type of platforms

• Sound : DirectX Compatible
• DVD ROM : 2x
• Hard Drive : 8 GB of free space
• Operating System : Microsoft Windows XP SP3 or Microsoft Windows Vista SP1
• DirectX : 9.0c

Whats your graphics card?

sb44

JasX wrote: »

are you sure the PC is turning 'off' ? thats very odd. really the whole thing and not just the machine.

The whole machine, I have to switch it back on using the main power button.

preable

Does it met the requirements?

sb44

aliEnRIK wrote: »

Whats the operating system and is the game supposed to work on your system?

We are running Windows XP which is compatible with the game.

sb44

fiddiwebb wrote: »

These are the minimum system requirments to run Cities XL.........

For a desktop

• Processor : Intel Pentium 4 - 2.5 GHz (or AMD equivalent) or higher
• Memory : 1 GB (XP), 1.5 GB (Vista)
• Video Card: nVidia GeForce 6600 GT / ATI Radeon X1600 or higher.256 MB minimum of graphics card memory

For a laptop

• Processor : Intel Centrino 2 with Intel graphics accelerator
• Memory : 1.5 GB (XP), 2.5 GB (Vista)

For every type of platforms

• Sound : DirectX Compatible
• DVD ROM : 2x
• Hard Drive : 8 GB of free space
• Operating System : Microsoft Windows XP SP3 or Microsoft Windows Vista SP1
• DirectX : 9.0c

Whats your graphics card?

Right, I haven't got a clue what is in the PC as it was given to us by a friend who had another one built for him.

I think it will have quite a good spec as he used it for flight simulations etc and he had more money than sense so used to upgrade it all of the time.

sb44

Can anyone tell me how I find out what the graphics card etc is please as I haven't got a clue about these things.

sb44

Ok, I have just found some gen but not sure if it is compatible or not so here is is:

I assume this is the graphics: RADEON X800 Platinum Edition
RADEON X800 Platinum Edition Secondary

AMD Athlon(tm) XP 3000+

2.16 Ghz 1.00 GB of RAM

sb44

I have just compared the specs and it looks like this pc isn't as good as I thought it was.

Can't complain though as we didn't pay for the pc or the game.

Will have to see what I can exchange it for at CEX.

Thanks for your help folks.