Alliance & Leicester £100 Bonus

Radioray29

December 2009 I followed a link from this site to open an Alliance & Leicester account with a £100 bonus for opening. This offer is now open again.
However nearly six months on and no bonus so I have rung several times to chase up my bonus. Yesterday I received a letter from A&L stating I had opened the wrong type of account a Premier Direct account and not the Premier account that qualifies.
As I had followed the link from the moneysavingexpert site I cannot see how I have not qualified, so I have made a Subject Access request for all copies of my application and emails in order to track my application.
Has anyone else had a problem with Alliance and Leicester not paying for the same reasons ?

preable

Nope i used it and got my £100 bonus but it was a Premier account though

asset2004

I had a probelm with them and queried it. Was told they would call me within 48 hours, 10 days later I went into the bank and called them for there - they couldn't help. 2 weeks later I called they then said I had been sent a letter but could not tell me the content of the letter. The letter arrived yesterday telling me that I opened the account before the qualifying date, which is untrue since I followed a link ofering the £100 bonus.
Tomorrow I will be going into the branch to close the account.
I found them very unhelpful and not at all customer friendly.

werzel

no problems with mine i opened the account and followed all the instructions. got the £100 as a nice suprise one sat night a few months later when i went to the cash point befor i went for a meal!!

System

Hi all.

Just to report back that I did get my £100 this evening. easy money - but A&L didnt put it in automatically - just like first direct last year they "forgot" and all it needed was a gentle prod and they very apologetically transfered the money....

Clearly its part of their tactics to reduce payouts - cant blame them but the lesson is - always hassle, I'm £200 richer a a result....