Kensington DM refund

nellies_2

Hi !! im new so unsure what to do here... I just started a debt management program with Kensington, who at the time, informed me that i would have to pay £80 before they could start dealing with my creditors, they also said, after the initial payment, i could reduce this to £40pm as im unemployed.. Now they say i can reduce my payments, and they wont refund me, so i can go else where.. i cant afford to lose the £80.. can some-one point me in the right direction please?? ... they say its beyond they 14 day cancellation period.. i say they have misinformed me.!!! what can i do ????:mad:

cybergibbons

nellies wrote: »

Hi !! im new so unsure what to do here... I just started a debt management program with Kensington, who at the time, informed me that i would have to pay £80 before they could start dealing with my creditors, they also said, after the initial payment, i could reduce this to £40pm as im unemployed.. Now they say i can reduce my payments, and they wont refund me, so i can go else where.. i cant afford to lose the £80.. can some-one point me in the right direction please?? ... they say its beyond they 14 day cancellation period.. i say they have misinformed me.!!! what can i do ????:mad:

I don't understand the post, sorry.

Did you pay the £80? Was the alternative to this £40 per month? For how long?

What should they refund you?

Optimist

My gist of what you have written is that you are in debt and are now unemployed You have entered into a debt management plan with a company who have charged you for the privilege !

I would suggest you have a trip down to your local CAB as they have specific debt advisers and do tend to get good results and they don't charge

I_know_my_ABC_and_my_CMYK

Never pay money to a debt company who charge you for dealing with it. A lot of creditors will not accept your proposals because you are paying for it.

Re post on the debt board with all your incoming s and outgoings, it's surprising what you can get rid of so you have more money to pay your debts. Also contact either The consumer Credit counselling service or National Debt line. They are free charities that will sort out your debts for you and they will not charge you for the privilege. They will also pay the debts for you on your behalf if you pay them one lump sum each month.

Your creditors will listen to either of these charities as allot of loan company's etc. pay towards keeping them going.

Also don't phone creditors to write to them by letter and always post recorded delivery then you have a paper trail, what it said on the phone can later be denied.

You can also contact CAB for the same advice but you will have to pay the creditors yourself, but still worthwhile.

Good luck