Help with Kaspersky- dangerous threats detected

Kestrel

Hi, Hoping someone can help me out with how Kaspersky works. I have Kaspersky internet security 2009 on my pc. I (stupidly) clicked an untrusted link on a website last night and to be on the safe side I ran a kaspersky scan but I'm having problems with it.

I ran kaspersky for updates and then disconnected from the internet then did a scan, kaspersky found several active threats some of which I deleted as prompted, others required me to "neutralise" them which I did.

The problem is when I click on "detected" it brings up 4 items all with a yellow exclamation mark next to them and classed as "very dangerous" I presumed that once kaspersky had detected them then I would be safe.

I have now run several kaspersky scans and it detects the same threats and still requires me to neutralise which I do but it doesnt seem to be getting rid of the problems as everytime the scan runs it just keeps flashing red "security risk" at me. I'm now scared to run the pc

Hope this rambled post makes sense to someone who can help me as I am completely non techie

witchypoo

I'm sure a proper techie will reply soon, but what I'd do is google the threats and research their removal. If you can use a different computer to search meanwhile that would be a good idea.

Kestrel

thanks, I'm on my laptop right now but really need to access some stuff on my pc

aliEnRIK

Dont panic

Download MALWAREBYTES (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_malwarebytes_anti_malware/
Open malwarebytes and goto UPDATE and click 'check for updates'. After its updated goto SCANNER and click PERFORM FULL SCAN then click SCAN
Post the COMPLETE log here AFTER youve deleted everything it finds

reboot
Download HIJACK THIS (Make sure you click 'DOWNLOAD LATEST VERSION')
http://www.filehippo.com/download_hijackthis/
Click MAIN MENU then DO A SYSTEM SCAN AND SAVE A LOGFILE(Takes seconds) then post the log so we can see whats running
(do NOT do anything else with Hijack but scan and post the FULL log)

Kestrel

hi, thanks for your reply. I tried to download the malwarebytes last night on a friends suggestion but after it had done it's stuff it said I needed to make a payment to continue?

aliEnRIK

Try my link. Malwarebytes does NOT charge so youve not downloaded malwarebytes (there IS a pay for version, but only if you select it)

fiddiwebb

but after it had done it's stuff it said I needed to make a payment to continue?

That 'aint Malwarebytes, follow RIKs link to download the proper version.

Kestrel

thank you but my pc is now completely dead...my friend who is very techie is coming to (hopefully) save the day

aliEnRIK

Well come back here if your techie friend cant help

Its rare we fail on here