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Joys Sewing Machines
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indigo12_2
Posts: 1 Newbie
Before I knew this company (Joys, ACE, JSM) were totally dodgy, I bought a 300 quid embroidery machine from them. It arrived 1st Feb, I didn't have time to use it much, but each time I did, it didn't work. Eventually at end of March took to to local sewing machine man who said it was faulty and would never work.
E-mailed Joys on 1st April. Since then numerous e-mails, letters (recorded) and phone calls. Finally got returns number from them and they want to charge me 25 quid for the free courier!
Where do I go from here - not willing to throw good money after bad. If I start small claims court procedure from now will it prejudice it that I wouldn't pay the money for their courier to pick it up.
Does anyone have any words of wisdom for me?
THanks
Indigo
E-mailed Joys on 1st April. Since then numerous e-mails, letters (recorded) and phone calls. Finally got returns number from them and they want to charge me 25 quid for the free courier!
Where do I go from here - not willing to throw good money after bad. If I start small claims court procedure from now will it prejudice it that I wouldn't pay the money for their courier to pick it up.
Does anyone have any words of wisdom for me?
THanks
Indigo
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