Possible identity theft ??

jackomk

I currently bank with Natwest. On 23rd April I received a text from Lloyds TSB confirming my change of mobile number ?? then today I have received this email from HSBC :-
Dear valued HSBC member:

Due to the VAST Increase on online fraud.
OUR ONLINE SECURITY TEAM HAS HAS DEVELOPED a NEW SECURITY SYSTEM
WHICH IS LINKED WITH YOUR REGISTERED TELEPHONE NUMBERS WITH US.
once registered for this service our automated system will automatically
call your registered numbers with us when u attempt to log on, or to make online PAYMENTs.

THIS IS TO VERIFY YOUR IDENTITY. TO ENABLE YOU TO ENROLL FOR THIS SERVICE OUR ONLINE SECURITY TEAM HAS TRASIENTLY SUSPENDED YOUR ONLINE ACCESS.
TO ENROLL AND RESTORE ACCESS TO YOUR ONLINE BANKING CICK ON THE LINK BELOW.
. To update your HSBC records click on the following link:
http://www.update.hsbc.co.uk /signon?LOB=CONS&screenid =Sign_on
Thank You.

I have not clicked on the link or replied to the text fromm Lloyds as I have never banked with either of these. Can anyone advise me on what I should do as im a bit concerned how they have my details.

Thanks guys

Browntoa

it's "phishing" ignore it , I get at least 2 of those emails a day

explained here

http://en.wikipedia.org/wiki/Phishing

preable

Scam emails just ignore them and if they send you a email do not log in as then they will change your password and then you will be in trouble lol

jackomk

Phew...thanks for the quick reply. I had my card cloned (different bank) last year so im a bit cautious now

preable

I had my card cloned but clocked on before anything big happend

KeaneFan10

jackomk wrote: »

I currently bank with Natwest. On 23rd April I received a text from Lloyds TSB confirming my change of mobile number ?? then today I have received this email from HSBC :-
Dear valued HSBC member:

Due to the VAST Increase on online fraud.
OUR ONLINE SECURITY TEAM HAS HAS DEVELOPED a NEW SECURITY SYSTEM
WHICH IS LINKED WITH YOUR REGISTERED TELEPHONE NUMBERS WITH US.
once registered for this service our automated system will automatically
call your registered numbers with us when u attempt to log on, or to make online PAYMENTs.

THIS IS TO VERIFY YOUR IDENTITY. TO ENABLE YOU TO ENROLL FOR THIS SERVICE OUR ONLINE SECURITY TEAM HAS TRASIENTLY SUSPENDED YOUR ONLINE ACCESS.
TO ENROLL AND RESTORE ACCESS TO YOUR ONLINE BANKING CICK ON THE LINK BELOW.
. To update your HSBC records click on the following link:
http://www.update.hsbc.co.uk /signon?LOB=CONS&screenid =Sign_on
Thank You.

I have not clicked on the link or replied to the text fromm Lloyds as I have never banked with either of these. Can anyone advise me on what I should do as im a bit concerned how they have my details.

Thanks guys

ALWAYS hold your mouse without clicking you will see the web address is nothing to do with the bank

hethmar

You can tell just from the rubbish grammar and the fact they dont use your name.

Davidl-ws

Hi there,

Well done for spotting this email – it looks like it’s definitely a phishing attempt. I work with VeriSign, an internet security company, and we have a website which gives advice to consumers about staying safe online and avoiding falling victim to these scams. Search for 'trust the tick' - it shows what you should look out for and stay clear of when entering personal details on websites.

The general rule is if you receive an email from a bank requesting information like this, it’s probably a phishing scam. Delete the email straight away – don’t click any links within it. Then call the bank to verify whether the message came from them.

Hope this helps,
David

Olipro

jackomk wrote: »

Phew...thanks for the quick reply. I had my card cloned (different bank) last year so im a bit cautious now

if you ever go to a shop where they first swipe the magstrip before inserting the chip in, immediately refuse to pay on that terminal and demand they use another terminal - you'll also need to use a different card in case the other terminal is compromised.

a card can only be cloned if they collect the magstripe, if only the chip is inserted then it's impossible (unless you're using an old card that has the magstrip data in it)