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Zavvi - Undelivered t-shirt (£3)

Hey,

I purchased a £3 T Shirts back on 24/12/09 from Zavvi, and it never arrived. I haven't chased it up until now because it was so cheap.

They have informed me it was despatched on 30/12/09, and they would not be able to refund or replace as I hadn't reported it to them within 40 days.

It's not the money value that bothers me, just the fact they can get away with it.

Anything I can do?

Cheers

Comments

  • williham
    williham Posts: 1,223 Forumite
    You could ring your credit card company and see if they can do a chargeback! I don't think it's right that they should set a limit on something not turning up, unless this corresponds with a royal mail limit?
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I purchased a £3 T Shirts back on 24/12/09 from Zavvi, and it never arrived. I haven't chased it up until now because it was so cheap.
    So what has changed that it is now worth chasing?
  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    well to be fair,its been 5 months
    you could have work the T shirt out by now
    i dont know the legalities but im not surprised on them doing this
    BTW you cant chargeback under £100
  • DailyClicker
    DailyClicker Posts: 534 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    wealdroam wrote: »
    So what has changed that it is now worth chasing?

    Was just looking over bank statement
This discussion has been closed.
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