xbox 360 website...request a repair

bossymommy

The kids xbox 360 has died again :-(. It broke a couple of years ago and i requested a repair online and it was all sorted. Its now broken again but i cant seem to request another repair online. Is this because the warranty has run out? If this is the case where else can i get it repaired?

Bowling_4_Gold

I'd imagine so, yes. Look on the back of the 360, and if the 'Manufacturing date' is equal to, or longer than 3 years ago, it is no longer covered by the 3 red lights warranty.

Many places claim to repair Xbox's, but to be honest, you might consider getting a new one - they are a lot cheaper now. You can pick up a bare elite console for ~£100 on eBay.

bossymommy

Its not actually the red lights that we have. It wont read any discs. Just keeps saying open tray. Have looked on the xbox 360 website for help and it tells me to set up a repair :-(. Was hoping it was just something simple to fix

Bowling_4_Gold

There are many videos on how to replace the whole drive on Youtube. You can get a replacement drive for around £15 on eBay. Quite an easy job to do yourself, seeing as if the console is more than a year old, MS won't repair it for free.

OK_Sauce

Try a couple of self help 'cures' first, as a similar thing happened to me. Depower the XBox, remove the hard drive. Now power the XBox up. Does it read the disc now? If not, reattach the hard drive, go into settings and clear the cache. Then again power down. Wait for 30 seconds and then power up the console. If none of this works try changing the orientation of the console. i.e. turn the console on it's end if it's flat or vice-versa. DO NOT do this with a disc inside otherwise it will scratch the disc. See if the drive works now. If not may be a new one is a better idea the new Elites are even cheaper than mentioned, I think they're now under £80!