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Anglian Windows - anyone have address of MD?
mandragora_2
Posts: 2,611 Forumite
My husband is furious - let me explain why.
My mum in law is 88, a widow and is disabled with MS and had a stroke last month. She lives independently, and does pretty well by and large, though she is frail and easily confused.
She was worried about her door and a well-meaning relative put her in touch with Anglian Windows. She had the rep round; he told her that they were running a 'special deal' on the door she wanted. Normally it retails for £2,500 and she was very very lucky because she could have a 'special' deal for £1,480. :mad: She signed and paid a deposit of £300; we didn't find out till two weeks later, so past the 'cooling off'period of a week.
We rang them on Saturday and cancelled, confirming by email, but the stuff I'm reading on t'interweb isn't very re-assuring. Does anyone have a direct line or email for the MD? I'd like to get her her money back soonest, as she's very worried and upset. I think that if I can get through to the MD him/herself it will save a lot of grief and distress.
In the meantime, we've got a reputable local company coming round to look at the job and give us a price on Friday. I imagine it won't come to a grand and a half.
My mum in law is 88, a widow and is disabled with MS and had a stroke last month. She lives independently, and does pretty well by and large, though she is frail and easily confused.
She was worried about her door and a well-meaning relative put her in touch with Anglian Windows. She had the rep round; he told her that they were running a 'special deal' on the door she wanted. Normally it retails for £2,500 and she was very very lucky because she could have a 'special' deal for £1,480. :mad: She signed and paid a deposit of £300; we didn't find out till two weeks later, so past the 'cooling off'period of a week.
We rang them on Saturday and cancelled, confirming by email, but the stuff I'm reading on t'interweb isn't very re-assuring. Does anyone have a direct line or email for the MD? I'd like to get her her money back soonest, as she's very worried and upset. I think that if I can get through to the MD him/herself it will save a lot of grief and distress.
In the meantime, we've got a reputable local company coming round to look at the job and give us a price on Friday. I imagine it won't come to a grand and a half.
Reason for edit? Can spell, can't type!
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