who should pay?

hasnain721

Hi,

So a a friend of mine is on housing benefits and recently her house has been infested by bed bugs. They tried everything but nothing worked so the only option is to call in the professionals. She spoke to them and they said that they'll charge £100 for it.

So since she is on housing benefits, is the landlord oblidged to pay for it or does she have to do it herself? This is because the council guys said they wont pay for it.


Thanks.

KeaneFan10

I was told with bed bugs when we had them that we had to pay for the disinfection to the property, they said if it was rats cockroaches mice that they would pay .... doesn't make a difference if she is on housing benefits i was too she will have to pay for it

hasnain721

KeaneFan10 wrote: »

I was told with bed bugs when we had them that we had to pay for the disinfection to the property, they said if it was rats cockroaches mice that they would pay .... doesn't make a difference if she is on housing benefits i was too she will have to pay for it

Were u the landlord or the tenant? So will she get no help from the council then?

KeaneFan10

hasnain721 wrote: »

Were u the landlord or the tenant? So will she get no help from the council then?

Hi i was the tenant .... when i called and asked about bed bugs they said they would recommend someone but they did say if it was rats mice they would see too it, if your friend is in a council property then they may help, but mine wouldn't with the bugs i had to pay myself

kaylzbob

We had the same problem when we moved into a new flat and they said that it was because rats/mice/other vermin are more likely to be present due to outside conditions but bed bugs are caused by uncleanliness!! In the end the letting agent paid because we discovered them on our first day in the flat so certainly weren't caused by us!! Got a nice new matress out of it too

munchings-n-crunchings

I used the councils services to treat an infestation.
At the time, I was in receipt of a means tested benefit, so I had a reduction in the cost of 50%.

With bed bugs, it's not just bedding, but they can infest everywhere, even behind the wallpaper.
No wonder they can be so hard to eliminate.

I hope you get it sorted.

Munchie