phone number for Primus

morg_monster

Hi, I signed up to Primus option 2 via USwitch.com on July 31st. I still haven't heard from Primus, I emailed them about a week ago via the address provided by USwitch in their email (savers@primustel.co.uk), but have had no reply. When they contact you to confirm, do they do it by calling your home phone number? Because we are never at home during the day.

I saw on earlier threads people were recommended to ring Primus - but no phone number was given and I can't find one either on here, on the Primus site, or on the USwitch site.

Can anyone help? Sorry if I missed a thread which did have this info on.

Heinz

0800 036 3839

Contact Us

Online Send general enquiries to: [EMAIL="planettalkers@primustel.co.uk"]planettalkers@primustel.co.uk[/EMAIL]
By Phone Call Planettalk free: 0800 036 3839
By Fax Send faxes to: 0141 420 0691
By Mail Send mail to:
Planettalk
FREEPOST NATE1222
Glasgow
G2 4BR

They communicate by e-mail initially - you should've heard by now.

morg_monster

Thanks very much Heinz. Seems that USwitch never passed my details along as Primus didn't have any trace of me on their system. Oh well all sorted out now, shame I have to wait another 2 weeks for it to go through...

quorn99

same situation as me, did it over the phone