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Refund query after purchasing a bespoke sofa
millybeth
Posts: 1 Newbie
I would appreciate some help as to my rights when asking for a refund for a sofa that has been made to order from Laura Ashley. Delivery of the sofa is due on 11th may however since ordering the sofa on the 12th March my personal circumstances have changed. Am i within my rights to request a full refund? Thanks in advance. Annabelle
0
Comments
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The LA website would be a good place to start!
http://mto.lauraashley.com/help-and-support/returnsAfter 48 hours, we reserve the right to charge you for costs incurred as a result of your amended or cancelled order. This charge shall not exceed 25% of the value of the Products cancelled or amended.Gone ... or have I?0 -
Laura Ashley are under no obligation to refund you just because you have changed your mind.If you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales0
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