Security update for Windows Vista won't load

Le_Foot

Hi Guys and Gals,
Please can someone shed any light on my problem. My laptop had been shut down for over months, so there were the inevitable updates waiting to be downloaded. i did the Norton security ones first, then went on to do Windows. All except one loaded fine. But it seems the Security Update KB978338 somehow got corrupted. I have tried everything I know to delete it, and reload, but it won't delete..and constantly tries to download again everytime I boot, or shut down.
Any help would be much appreciated.

Jackie

Oscar_The_Grouch

Have you tried booting your pc, going straight into Windows Update, right clicking on the update concerned and clicking "hide update"?

It doesn't solve the download issue, but it should stop your pc from trying to load it every time!!

Quentin

You can try downloading and installing it directly from ms:

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=196055a6-15d1-4da8-b33d-501e69bf5176

Laz123

Or you could try restore to an earlier time.

marleyboy

I had this issue too, in the end I sorted it out by;

Opting for a manual install when update pops up.
Unticking the erroneous file
Ticking the box "dont show me again"

It will warn you that the file will be ignored, but it will get rid of the irritating insistance to download it.

Le_Foot

Thanks to all who answered. I did do a restore to the day before the original download, but it did no good. If I do as 'marlyboy' says and have this download ignored,..as it is an 'important security update', would it not leave my p.c. vulnerable?
Jackie

marleyboy

Mine was a critical, there was 3 of them and I have to say I honestly do not know for sure, however upto now it has done no damage to my system.

I think updating your virus scanner software should be enough, and you can always un ignore it by manually installing all updates from the Windows Site itself.

I just worked on the assumption that if it isn't going to work anyway, best my system just ignored it than constantly pester me with it, it gets irritating after so many failed attempts - if you know what I mean