We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

This is why British Gas survives!

Options
Heinz
Heinz Posts: 11,191 Forumite
Part of the Furniture Combo Breaker Car Insurance Carver!
Visiting an elderly (mid-80's) relative yesterday, discussion got round to the ever-increasing cost of gas and electricity.

She told me she had read the article in the Daily Telegraph on Saturday - exposing the massive rises most suppliers had imposed in recent months - and admitted that she knew that British Gas, her suppiler for both utilities, was the most expensive.

The 'justification' for not changing was, "I know I'm paying more but I've been with them a long time and, at least, I know where I am."

Try as I might, I could not convince her to make a freephone call (you guessed it, she's still with BT - because she has a few shares - for her telephone calls too) with a view to switching supplier(s). Even offering to do so on her behalf resulted only in a repetition of the "I know where I am" phrase.

I left, thoroughly depressed because I know that the rise she can expect in her pension will not cover even a tenth of the increased costs she will have to pay to stay warm in the coming winter.
Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.

Comments

  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    BG most expensive for both utiliities? Gas yes, but very rarely electricity.

    Actually I have some sympathy with her decision. Look at the number of threads here where people swap time and time again and have endless problems chasing a cheaper deal.

    Better advice would have been to opt for last years BG fixed to April 2010 tariff, for peace of mind and now very attractive rates.

    Similarly some of the 'chase the cheaper phone call deals' have been a hassle, and depending on how much the phone is used, not worth the bother.

    My parents had a similar attitude as they simply didn't want the frustration involved in changing; and in many ways I don't blame them.
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Sorry, I should've linked to the information in the DT (can't find a link so I've re-typed it below).

    The below figures* are those in the DT 'Energy Saving Special' insert dated 12/8/06:

    Gas (calculations done on 3/8/06)

    British Gas £706.51
    EDF Energy £641.99
    Scottish Power £621.68
    Powergen £544.02
    Scottish and Southern Energy £541.11
    npower £536.35

    Electricity (calculations done on 3/8/06)

    British Gas £428.16
    Scottish Power £379.08
    npower £364.15
    Powergen £357.91
    EDF Energy £357.17
    Scottish and Southern Energy £340.58

    Dual Fuel (calculations done on 3/8/06)

    British Gas £1119.77
    Scottish Power £990.26
    EDF Energy £971.43
    power £879.50
    Powergen £874.87
    Scottish and Southern Energy £865.45

    *Their calculations included price increases from all 'the big 6 suppliers' up to and including that of British Gas announced on 27/7/06. The annual cost was based on a medium usage customer (20,500kWh gas, 3,300kWh electricity) on standard tariffs paying on receipt of bill, averaged across all regions.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • trets77
    trets77 Posts: 2,886 Forumite
    Part of the Furniture Combo Breaker
    Cold and Cruel it may sound but i,m glad there are people out there paying to much.

    if not how could i save money. !!!

    some people are just stuck in their ways. maybe it,s more prevelent in the older generation. my grandmother is nobodys fool she is with staywarm who give a discount to pensioners.

    i have ZERO sympathy with anyone young or old with that attitude . but if they know the facts and don,t act what more can you do ?

    too much Hassle . life is hassle. you could say going the shops ws too much hassle, getting your blocked toilet sorted was too much hassle.

    hassle vs Reward/savings on GAS/ELEC must be one of the best ratios in favour of the savings to be made on this entire board IMO
    Better in my pocket than theirs :rotfl:
  • Cardew
    Cardew Posts: 29,060 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Rampant Recycler
    trets77 wrote:
    Cold and Cruel it may sound but i,m glad there are people out there paying to much.

    if not how could i save money. !!!

    some people are just stuck in their ways. maybe it,s more prevelent in the older generation. my grandmother is nobodys fool she is with staywarm who give a discount to pensioners.

    i have ZERO sympathy with anyone young or old with that attitude . but if they know the facts and don,t act what more can you do ?

    too much Hassle . life is hassle. you could say going the shops ws too much hassle, getting your blocked toilet sorted was too much hassle.

    hassle vs Reward/savings on GAS/ELEC must be one of the best ratios in favour of the savings to be made on this entire board IMO

    I wasn't aware that anyone asked for your sympathy.

    I merely stated that some elderly folk view things differently - perhaps when you and I are 80 we might think differently.

    By the way people paying too much for their utilities do not make your utilities cheaper and hence you "save money." It ain't a co-operative they are running; it is a for profit company and the shareholders benefit!
  • oldwiring
    oldwiring Posts: 2,452 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I am but a week and a bit from 70 and still have an active and keen mind, but I can see how in a few years I might be content not to be hassling myself to get the best deal. Provided I'm not then in penury, saving a few £s may not be top of my list; family amd remaining friends would be.Afrer all I won't be able to take it with me. Another factor which might apply to many elderly is that the switching process is not understood. Perhaps they expect a man or men to call to dig up the drive!

    This is OT but I intend that I and OH will have in place an EPA so that my offspring can look after my affairs. If they in our best interests decide to alter suppliers, so be it,

    Another thought is this. A child of elderly parents need to think, if its desire to change things is genuinely for the parents' benefit now or for it's at a sad but later time.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.